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Work Background
TEKsystemsSenior Contracts Manager
Apr. 2021
TEKsystemsSenior Manager of Operations_Contracts
Mar. 2018 - Apr. 2021Tempe, ArizonaReview, negotiate, and implement client agreements, ensuring contractual compliance of negotiated terms. Main point of escalation for sales teams in the Central and Western Regions of the US. Knowledge of key processes, business initiatives and internal resources in order to help achieve company goals. Use analytic reporting tools to drive strategy through conversations with field leadership. Utilize financial reporting metrics to improve financial operations and profitability. Identify opportunities within offices and the region – make proposals to create value, develop and use financial models for pricing and profit analysis. Responsible for the development and implementation of new processes and procedures for effective and efficient team operations. Support in researching laws to ensure compliance with all federal, state, and local regulations. Assistance with onboarding, training, and coaching of Senior Contracts Specialists.
TEKsystemsSenior Contract Specialist
Feb. 2015 - Mar. 2018Tempe, ArizonaFirst level review and mark up of contract terms and conditions for agreements. Analyze contract requirements, special provisions, terms and conditions to ensure compliance with applicable laws, regulations, and corporate policies and procedures, as well as, proposed rates, costs, and pricing. Review and prepare other contractual documents such as Non-Disclosure, Statements of Work, Change Requests, and Amendments. Partner with ancillary departments such as Drug and Background, Compliance, and Credit to ensure proper compliance with client requirements. Review and maintain contract records.
Enterprise Car SalesAssistant Sales Manager
Aug. 2010 - Dec. 2014Glen Burnie MDSales and loan negotiations: Drive profitability through sales of vehicles and after-market products. Run and analyze credit reports, while selecting appropriate and relevant lenders for clients. Review and disclose contracts and documents to ensure legal compliance. Contact and negotiate deal structure with over 20 financing corporations. Staff Development Assist in training of new hires to the Car Sales Division. Oversee and manage the ongoing development of 5 direct reports. Prepare and present training exercises for weekly training sessions within the branch. Lead by example in ensuring complete customer satisfaction, while quickly resolving any issue that should arise before escalation or the loss of a client relationship. Lead orientation seminar for all new hires to acquaint them with the division's mission, goals, and culture.
Enterprise Car SalesSenior Account Executive
Feb. 2004 - Aug. 2010Use a consultative approach while assessing my clients wants and needs to assist them in the purchase of a new vehicle. Create and maintain a large customer base through effective marketing techniques to local rental offices and credit unions. Provide superior customer service to ensure repeat business and complete customer satisfaction.
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