Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Krones Hungary Kft.HR Business Partner
Aug. 2021Debrecen, Hajdú-Bihar, Hungary
Krones Hungary Kft.HR Generalist
Jun. 2018 - Jul. 2021Debrecen, Hungary
transcosmos Information Systems LtdSenior Recruitment Officer
Aug. 2015 - Feb. 2018HungaryTranscosmos is a global leader in Business Process Outsourcing (BPO) services, with over $2 billion in revenues and 40,000 employees across 30+ countries worldwide.
Merlin Information Systems LimitedTrainer/Supervisor
Aug. 2014 - Aug. 2015HungaryAs an already experienced agent in the previous role I was selected to provide trainings for the new starters every second week. Summary of Role: •Designing and expanding training and development programmes based on both the organisation's and the individual's needs;
•Working in a team to produce programmes that are satisfactory to all relevant parties in an organization
•Conducting appraisals;
•Devising individual learning plans;
•Producing / reviewing training materials for in-house courses;
•Managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organisation;
•Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers
•Ensuring that statutory training requirements are met;
•Evaluating training and development programmes;
•Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment;
•Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
•Researching new technologies and methodologies in workplace learning and presenting this research.
Merlin Information Systems LimitedReservation Customer Service Agent
May. 2013 - Aug. 2014HungaryAs a Customer Support Agent provided telephone assistance to customers of one of Europe’s largest low fare’s airline. • Handled up to 120 inbound calls per day
• Processed flight reservations
• Efficiently answered customer queries
• Resolved customer complaints
• Organized special needs assistance for passengers with reduced mobility
Intch is a Professional Networking App for the Future of WorkSee more people like Nikolett on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
280571 people
21
HR Manager @ Itaka
17
Organizational development and learning senior consultat, coach, mbti practitioner
15
Customer care Agent
41731 people
21
Administrative Affairs Specialist @ SYNERGY CONSTRUCT SRL
15
Program Specialist @ Allegis Global Solutions
16
Self-employed @ HR and brand marketing consultant in Budapest