Nikolett Takács-Puskás

HR Business Partner @Krones Hungary Kft.

Nikolett Takács-Puskás is a seasoned HR professional currently serving as an HR Business Partner at Krones Hungary Kft. She brings a wealth of experience in human resources, specializing in performance management, recruitment, employee relations, and HR policies and procedures. Nikolett is known for her strategic approach to HR, consistently aligning business objectives with employee needs. Her innovative solutions and people-centric approach have made her an invaluable asset in the development and execution of HR strategies that foster an engaging and inclusive work environment. Prior to joining Krones Hungary Kft, Nikolett held various HR roles in different industries, where she honed her skills in talent management and organizational development. She holds a degree in Communication and Media studies as a professional communicator.

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Work Background

Krones Hungary Kft.HR Business Partner

Aug. 2021Debrecen, Hajdú-Bihar, Hungary

Krones Hungary Kft.HR Generalist

Jun. 2018 - Jul. 2021Debrecen, Hungary

transcosmos Information Systems LtdSenior Recruitment Officer

Aug. 2015 - Feb. 2018HungaryTranscosmos is a global leader in Business Process Outsourcing (BPO) services, with over $2 billion in revenues and 40,000 employees across 30+ countries worldwide.

Merlin Information Systems LimitedTrainer/Supervisor

Aug. 2014 - Aug. 2015HungaryAs an already experienced agent in the previous role I was selected to provide trainings for the new starters every second week. Summary of Role: •Designing and expanding training and development programmes based on both the organisation's and the individual's needs; •Working in a team to produce programmes that are satisfactory to all relevant parties in an organization •Conducting appraisals; •Devising individual learning plans; •Producing / reviewing training materials for in-house courses; •Managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organisation; •Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers •Ensuring that statutory training requirements are met; •Evaluating training and development programmes; •Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment; •Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses; •Researching new technologies and methodologies in workplace learning and presenting this research.

Merlin Information Systems LimitedReservation Customer Service Agent

May. 2013 - Aug. 2014HungaryAs a Customer Support Agent provided telephone assistance to customers of one of Europe’s largest low fare’s airline. • Handled up to 120 inbound calls per day • Processed flight reservations • Efficiently answered customer queries • Resolved customer complaints • Organized special needs assistance for passengers with reduced mobility

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