By Light Professional IT ServicesDeputy Program Manager
Jul. 2020 - Jul. 2022•Led the oversight of the Emerging Technology $200 million, 5-year Cloud Based Internet Isolation (CBII) OTA project, demonstrating exemplary leadership and strategic vision.
•Acted as the primary point of contact for critical Continuity of Operations Plan (COOP) Recall Roster Exercises/Requirements, ensuring seamless continuity of operations in high-stakes scenarios.
•Engaged directly with key stakeholders, including Secretary of Defense POCs, to elevate and fortify the Department of Defense's enterprise security posture, improving national security operational readiness.
•Developed and implemented multiple SOPs and Tactics, Techniques, and Procedures (TTPs) governing cybersecurity and law enforcement joint exercises and requests, showcasing expertise in complex operational frameworks.
•Managed critical operational functions as the Program Manager in the esteemed Defense Enterprise Provisioning Online (DEPO), ensuring alignment with strategic objectives and fostering collaboration across organizational units.
•Orchestrated the migration of the NOC/Help Desk to the ITSM+/ServiceNow platform, enhancing operational efficiency and user experience while ensuring compliance with DISA Global Service Desk requirements.
•Managed change management and software releases of the CBII platform across the entire Department of Defense (DoD), showcasing adeptness in complex project management.
•Supervised a team of 15 employees, providing mentorship and guidance for professional growth and project success.
•Utilized a diverse range of project management methodologies, including Waterfall, PMI, and Agile, to ensure optimal outcomes in evolving project environments.
•Maintained open communication channels with government project management offices, proactively addressing changing requirements and fostering collaboration.