Ester Steyn - Data Analyst, CREDO GROUP

Feedback from Ester’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Credo GroupData Analyst

Aug. 2021City of Johannesburg, Gauteng, South Africa• Develop records management processes and policies • Identify areas to increase efficiency and automation of processes • Set up and maintain automated data processes • Identify, evaluate and implement external services and tools to support data validation and cleansing • Produce and track key performance indicators • Develop and support reporting processes • Monitor and audit data quality • Liaise with internal and external clients to fully understand data content • Manipulate, analyse and interpret complex data sets • Create data dashboards, graphs and visualisations • Liaise with developers, testing manager, and business SME’s to design and implement robust and comprehensive testing plans • Perform first-round UAT; identifying (making use of industry knowledge and data analysis skills), reporting and helping to resolve any issues that arise

FNB Wealth and InvestmentsData Analyst

Oct. 2017 - Aug. 2021Sandton, South Africa• Cultivate and manage objective working relationships with a variety of stakeholders like technical, business, project managers and testing analysts in the recommendation of business solutions in so far as they relate to data. • Participate and contribute to the development of the data team's knowledge and competency through sharing of knowledge and promoting a strong culture where information regarding successes, issues, trends and ideas are actively shared and debated. • Further FNB integration initiatives and Wealth & Investment Data aggregation/consolidation across the business. Contribute to projects such as Digital (App, Online), Funds, Data migration • Collect and maintain business metadata as part of the business requirement process. • Identify and interpret data requirements that should be met in order to deliver a specified business solution • Create supporting documentation, such as metadata and diagrams of entity relationships, data flows and data lineage. • Undertaking analysis of the business requirement in order to provide informed input into the database design. • Maintain expert knowledge on the various data domains, data mappings and the purpose of data attributes. • Delivery of IT projects to enable new channels based on business prioritisation and agreed Wealth & Investment IT roadmap • Drive strategic initiatives and controls within the 5 IT functions (Architecture, Development, Quality Assurance, Systems Analysis and Data)

NedbankBusiness Intelligence Analyst

Aug. 2012 - Jan. 2015Sandton, South Africa- Facilitate requirement sessions with the client. - Gather and document requirements clearly and concisely in High Level Design doc. - Log and monitor risks - Analyse and document functional specifications. - Analyse complex operational, business and technical requirements leading to specification. - Develop and agree dimensional model and cube design with back-end developer. - Facilitate technical sessions with back-end and front-end developers. - Employ analytical, innovative and re-engineering skills to design optimal solution for client with holistic view in mind. - Regular feedback sessions with developers ensuring alignment with technical specification and assist with technical issues. - Perform IAT, UAT and performance testing. - Contribute to post-implementation support strategies and any resulting support documentation. - Participate in and contribute to various change management activities throughout the lifecycle of the project. - Participate in / contribute to training (as documented above). - Contribute to and perform information sharing - e.g. within team; greater team and Forums. - Involvement in projects and initiatives which require reporting. Reuse work / components of work as far as possible - Identify areas of development and training requirements. - Familiarisation of new subject matter.

NedbankBusiness Intelligence Analyst

Aug. 2012 - Dec. 2014Sandton, South Africa- Act as a consultant by actively building and maintaining relationships to be seen as a partner in the customer operations - Gather and analyse various forms and levels of information to support decision making - Perform in depth interrogation of data from a business rule application and calculation perspective and ensure it is aligned to business needs - Identify areas where value may be added by conducting analysis and consults with relevant stakeholder to highlight such a need - Proactively communicate findings to the relevant stakeholders and highlight shortfalls and actions required to address - Document requirements, including documentation of business rules, technical rules and calculations as well as the requirement specifications and obtain business sign off - Ensure that all documentation is kept up to date and stored in the central document repositories - Develop prototypes in prescribed toolsets, facilitate UAT and participate in deployment - Managing client expectation and advising of data constraints - On-going, proactive enhancement of business information to continuously improve current service offerings and optimise future opportunities through the analysis of data systems, processes and business rules

InvestecBusiness Intelligence Analyst

Aug. 2008 - Aug. 2012Sandton, South Africa- To ensure timeous, accurate meaningful databases are in place running in the most efficient manner - To engage with the business to understand their needs and provide solutions using the Hyperion software wherever possible - To ensure that Group wide we set standards in place to allow for the same process to be followed Group wide which allows for easier Global support - This position has two major components 1.) Help Desk Manager and 2.) Applications Support Specialist. The first involves being the primary support person for the Hyperion desk. This is the first place all support requests come for the majority of the issues. In will not necessarily be the responsibility of this position to solve all these problems, but they will need to see that they are taken care of. The second part of this position requires this person to be the sole administrator of Hyperion Essbase. This system is used for financial reporting and analysis. - Administer the Hyperion suite of products. Troubleshooting, performing necessary updates - Support on-site and remote end users with the Hyperion suite and provide training in its use. - Closely manage the help desk, and provide advanced support when required. - Maintain policies, procedures and documentation for all systems. - Assist in end-user application training and documented instructions.