Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
DigitechRegional Sales Manager
Mar. 2024United States · Remote
ESOAccount Manager
Apr. 2021 - Mar. 2024Austin, Texas Metropolitan AreaManage the ongoing relationship and upsell/cross-sell opportunities with our existing customer base within the EMS & Fire industry market. Assisting customers in Webinars and virtual demonstrations on additional products that would work in tandem with their existing subscriptions.
ESOInside Sales Representative
Jan. 2020 - Oct. 2021
ESORegional Sales Representative
Oct. 2019 - Apr. 2020Austin, Texas Metropolitan Area
Ukiyo PhotoFreelance Photographer
Nov. 2017Austin, Texas Metropolitan Area · HybridLearned photography back in the film days and practiced developing images in a darkroom. Stepping away from photography during my young adolescent years, only to bounce back, full-force with my own photography business. I primarily focus on Weddings, Newborns, Portraits and Families.
ESOTechnical Solutions Analyst
Mar. 2016 - Oct. 2019Austin, Texas Area
Photodex CorporationTechnical Support Specialist
Nov. 2013 - Mar. 2016
VolusionEcommerce Consultant
May. 2013 - Oct. 2013Austin, Texas Area
AppleApple Online Store: Mobility Specialist (Sales)
Aug. 2012 - May. 2013Austin, Texas Area · On-site• This position is responsible for all inbound Apple Online Store Mobility calls mainly consisting the iPhone. • Expert on iPhone product features and related accessories. • Provide consumers with complete solution through needs based consulting. • Effectively convey complex technical information to customers in easy to understand terms. • Consistently performed at the top 10% of my peers.
One West BankLoss Mitigation Short Sale
Jan. 2012 - Aug. 2012Austin, Texas Area
AppleSSO Major Accounts/Education Customer Service
Apr. 2011 - Jan. 2012Austin, Texas Area · On-site• This position is responsible for all order management transactions, which include: order entry, RMA processing, Sales Exception creation, monitoring order cycle time and managing the end-to-end order fulfillment process. Support of these accounts includes, but is not limited to: data entry, order status, problem order resolution, billing inquiries and resolution, returns and exchanges, shipment tracking, other post sales activities, and problem solving.
• Providing custom service support and related activities for Apple’s Education customers. Must be able to communicate information accurately and provide daily management of post-sales issues and activities for assigned Education accounts. • Interacts directly with customers and works cross-functionally with Apple Accounts Receivable, Logistics, the warehouse staff, and other internal departments; to ensure customer satisfaction throughout the order fulfillment and sales support cycle.
Intch is a Professional Networking App for the Future of WorkSee more people like Lauren on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
265253 people
16
Program Manager @ DISH Network
19
Marketing Creative Director
19
Founder @ Beagle
66915 people
19
Marketing Creative Director
15
Principal Consultant @ Marketing Endeavors Strategic Consulting
25
Editor,Advisor, Palm Beach Confidential, Crypto and Wall Street Expert @ Palm Beach Research Group