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Work Background
AirMinersExecutive Assistant
Nov. 2024Washington DC-Baltimore Area• Provide technical support in systems such as Google suite, Airtable, ClickUp, Copper, Zoom, Slack, and Lastpass. • Manage financial records and company cards in Lastpass. • Complete all domestic and internal travel needs for the CEO, COO, and supporting staff. • Provide calendar and email management and support to the CEO, COO, and staff members through Gmail.
• Support company classes through zoom support, attendance, and all other administrative activities.
• Manage tasks for myself, CEO, and COO in ClickUp and Copper. • Update and maintain company and individual contact information in Copper and Airtable. • Create and manage customized emails/invitations through Yet Another Mail Merge (YAMM) gmail extension.
• Provide administrative support during team meetings. • Complete supply and inventory orders for all company needs. Maintain inventory logs. • All other duties as assigned.
FDAProgram Analyst
Aug. 2024Silver Spring, MD-Maintenance of Office of Management and Enterprise Services performance management portfolio, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Metrics, and Enterprise Risk Management (ERM)
-Conducts acquisition management activities for various contracts as a Contracting Officer Representative Level II. -Assists with problem resolution, identifying and remediating deficiencies, and identifying and implementing process improvements to the Office. -Property and facility management and reporting duties
-Performs special projects and/or studies encompassing all functional areas of mission accomplishment, long- range projects, and specific major problems, the nature of which precludes predetermined solutions.
FDAProgram Analyst
Sep. 2022 - Aug. 2024College Park, Maryland, United States-Human Resource Liaison management activities -Freedom of Information Act Expert and Analyst duties
-Data Analysis
-Management of operating and payroll budget of over 1 million allocated fiscal dollars
-Managed 5 government contracts as the Contracting Officer Representative Level II
-Program/Project Manager on 3 contracts
-Federal Agency Travel Administrator duties and travel oversight
Aneon Federal Solutions (FDA Contractor)Government Contractor (Executive Assistant III)
Oct. 2020 - Sep. 2022College Park, Maryland, United States-Managed and coordinated all travel duties and reports for over 130 employees
-Assisted in contract document creation and review -Supported HR liaison duties -Freedom of Information Act Expert and Analyst duties -Data Analysis and reporting -Program Manager for office projects
University of MarylandCoordinator
Jul. 2019 - Oct. 2020College Park, Maryland, United StatesRecruitment: • Managed all new-hire on-boarding such as new-hire welcome packets, collected, and verified benefit packages, parking, office coordination, and IT and office supply orders.
• Independently managed the recruitment and on-boarding of the Internship Program of over 20 students semesterly. Technical: • Provided technical support to staff and students in the use of Canvas, Trello, Monday.com, and other support systems. • Supported the Assistant Director with the project management and Assurance of Learning initiatives by collecting and analyzing data for over 120 undergraduate courses and 30 graduate courses using excel and SPSS, providing weekly reports, and creating data visualizations using tableau, Canva, and other data visualization tools.
• Managed customer relationships and contracts through salesforce Administrative and Budget Support: • Coordinated on and off-site meetings, programs, and events for the office which includes planning daily logistics for faculty, staff, and students. • Represented the Office of Transformational Learning to internal and external stakeholders during school-wide events-, large- and small-scale meetings, and hiring fairs local to the School of Business
• Managed an office-wide budget of over $600,000 by maintaining records, approving team budget allocations, approving, and paying invoices, providing monthly reports, balancing pay increase and salary locations on multiple team spreadsheets. • Independently monitored, tracked, and reported on internal projects by preparing reports, analyzing and approving statements of work, and providing estimates of budget allocation to contractors.
• Maintain and audit the purchasing card for the office.
University of MarylandAdministrative Coordinator
Aug. 2017 - Jul. 2019College Park, Maryland, United StatesData Analysis: • Coordinated the management of conduct and research data using platforms such as MS Excel, Access, and Word, SPSS, Tableau, and R. This entailed the entry of data, manipulation of data, report preparation, and effective data visualization to present to non-technical staff groups. • Assisted the Director of Research and Assessment with project management of research projects, compliance of ethical standards for handling data, creation and coordination of web surveys, data analysis, and reporting.
Finance and Recruitment: • Coordinated office operations including budget oversight, allocation, and approval, student staffing and payroll, records management, purchasing, finance requisitions, travel approval and request processing.
• Managed travel and purchasing credit cards for staff. Customer Service: • Responded to inquiries from parents, students, high-level University administrators, attorneys, and others requesting conduct records and/or student information.
• Responded to FERPA requests from stakeholders by following State and Federal guidelines and keeping record of all ROI statements. • Supported and coordinated major programs and functions of the Department of Resident Life Offices of Rights & Responsibilities and Research & Assessment
University of MarylandProgram Administrative Specialist
Sep. 2016 - Aug. 2017College Park, MD Recruitment: • Independently led the management, planning and coordination of the department’s summer undergraduate research programs.
• Maintained records and admission into undergraduate research courses
Administrative and Support: • Assisted in the management and day-to-day operations of the ECE Undergraduate Office.
• Coordinated textbook orders for the Department, and assisted with classroom scheduling.
• Managed and coordinated the calendars for the staff in the ECE Undergraduate office
• Coordinated travel for all visitors and external stakeholders
• Departmental budget planning and oversight
Data Analysis
• Evaluated current and past accreditation data and provided insight into new practices
• Collected and evaluated accreditation data for over 120 undergraduate courses • Used data visualization tools to present data findings to non-technical groups in the School of Engineering
Virginia Department of Social ServicesSupport Enforcement Specialist-Program Administrative Specialist
Aug. 2015 - Sep. 2016Fairfax, Virginia• Served as lead Case Manager for the Family Engagement Program with the Department of Social Services, child support enforcement. The Family Engagement Program consists of assigned child support cases for the Intensive Case Monitoring Program, Parents Striving for Success Programs, and Prisoner Re-Entry services. • Located non-custodial parents; established paternity; determined and assessing child support obligations and health care coverage; and ensured compliance of child and/or medical support orders through a number of administrative and judicial enforcement actions. • Designated by the Assistant Attorney General of the Commonwealth of Virginia to go forth with court pleadings and criminal prosecution for Child Support cases.
• Reviewed court dockets and attended weekly court hearings for Juvenile and Domestic Relation courts.
• Interviewed clients for the Family Engagement program to determine eligibility and provide necessary services to clients such a job search assistance, transportation funding, mental health, educational assistance, and prisoner re-entry services. Customer Service
• Provided customer service support to child support clients through answering multi line phone lines, answering emails, responding to call center requests within the given time frame and providing assistance during walk-ins. • Accepted payments during walk-in visits and court hearings with clients.
Job CorpsRecords Specialist to Senior Records Specialist
Jun. 2013 - Aug. 2015Washington D.C. Metro AreaRecruitment:
• Coordinated new student recruitment and enrollment by working with liaisons, tracking applications
• Managed new student on-boarding by processing paperwork, providing housing locations, conducting new student enrollment, and more. Program Support: • Supervised Records Clerks by approving time/attendance requests, overseeing audit requests, and providing daily assignments. • Processed and completed finance paperwork and checks for all new/separating students,
• Managed Corporate Credit Card (p-card), bank statements, and receipts • Maintained and audited all student case files and paperwork in the Records Department
• Completed quarterly and annual audits of student files to ensure compliance with DOL standards
• Edited and enhanced Standard Operating Procedures within the Records Department and the Finance/Administration Department.
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