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Work Background
Self-employedAI & CMS Consultant
Apr. 2025Engineer turned indie AI builder. 25 yrs in content + design. Now coding, creating, and storytelling through the AI era. Making the future weird and wonderful.
StripeSoftware Engineering Manager
Jan. 2024 - Jan. 2025Seattle, Washington, United States- Led the team responsible for delivering a significant strategic update to Stripe’s API infrastructure, enabling versioned monthly releases. Oversaw the enhancement of the documentation platform to support versioned content for over 900 API endpoints. - Developed team roadmaps and defined OKRs, prioritizing projects aligned with company and organizational goals, while addressing user needs, improving reliability, and managing technical debt. - Regularly collaborated with business teams to align on goals and contributed to technical decision-making across multiple projects. - Applied in-depth expertise in content management systems (CMS), collaborating with the team to improve the performance and user experience of CMS platforms supporting Stripe’s API documentation.
MicrosoftPrincipal Group Engineering Manager
May. 2016 - Jan. 2024https://learn.microsoft.com - Led the design and development of an innovative documentation and training platform built on Azure to support Microsoft’s flagship products, serving millions of monthly views and scaling the engineering team from 2 to 200 members to meet growing demands and deliver at scale. - Hired and managed a high-performing team of frontend and full-stack engineers, mentoring junior team members and providing technical support to ensure consistent growth and success. - Encouraged software engineers in their career development, providing mentorship and guidance to help them transition into software engineering management roles, fostering leadership growth within the organization. - Identified and integrated cutting-edge technologies and practices to enhance the platform, focusing on exceptional performance, top-tier accessibility, and a seamless user experience to maximize engagement and satisfaction. - Defined and executed a comprehensive data analytics strategy to optimize the platform’s effectiveness and operational efficiency. - Developed and implemented strategies to attract, retain, and develop top engineering talent in a competitive market. - Partnered with executive leadership to shape and execute the long-term vision and strategy for the platform, ensuring alignment with business objectives and emerging market trends.
Self-employedTechnical Consultant
Jul. 2010 - May. 2016- Designed and implemented numerous 0-to-1 mobile and web applications, delivering innovative, client-specific solutions from concept to launch. - Provided expertise and strategic guidance on emerging technologies and industry trends, ensuring clients’ applications utilized the latest advancements to stay competitive. - Collaborated with clients to deeply understand their business needs and goals, offering tailored recommendations to enhance their mobile app development strategies. - Established and maintained strong client relationships, ensuring high satisfaction levels and fostering repeat business opportunities. - Developed and delivered comprehensive training programs and workshops to enhance clients’ understanding of mobile app development and strengthen their internal technical capabilities.
MicrosoftDeveloper Advocate
Jul. 2007 - Jun. 2010Greater Seattle Area- Identified and engaged with key stakeholders in the market to build strong relationships and collect actionable feedback on product performance. - Acted as a critical liaison between product teams and the community, sharing valuable insights to drive product enhancements and innovative solutions. - Designed and delivered impactful presentations and product demos, communicating product features and benefits to potential customers and stakeholders. - Developed and implemented strategies to boost product advocacy and foster deeper community engagement across social media platforms. - Conducted in-depth customer analysis and research to identify target market segments, enabling the creation of tailored marketing strategies to drive adoption and satisfaction.
Microsoft, Inc.Software Engineering Manager
Jun. 2005 - Jul. 2007Greater Seattle Area- Led the design, development, and implementation of Channel 9, a large-scale video platform providing a behind-the-scenes view of Microsoft to a global audience. - Managed a diverse team of engineers, offering guidance, mentorship, and support to ensure successful project delivery and individual career growth. - Established a data-driven approach to measure and improve website performance and customer satisfaction, leveraging analytics tools and user feedback to inform strategy and decisions. - Collaborated with cross-functional teams to align on technical execution, product vision, and overall objectives, ensuring seamless project integration. - Championed best practices in system architecture, front-end development, and software development processes, driving continuous improvement and innovation.
Photoleap, Inc.Software Architect
Mar. 2005 - May. 2005
Xamlon, Inc.Developer Evangelist
Jun. 2004 - Mar. 2005
Aptera Software, IncCTO
Feb. 2003 - Jun. 2004
Thunderbird ProductsWeb Applications Developer
Mar. 2000 - Feb. 2003
US ArmyFamily Support Specialist
Nov. 1996 - Oct. 1999
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