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Work Background
Compass Inc.Real Estate Agent
Jan. 2011Washington, District of Columbia, United StatesLead end-to-end real estate sales and deal negotiation activities in the residential property sector. Provide outstanding customer support throughout the sales process. Represent both buyers and sellers throughout the sales process. Guide lead generation, follow-up, and pre-qualification activities. Schedule and conduct listing appointments, open houses and presentations. Perform market analysis and inform clients on market conditions. Negotiate real estate transactions from contract to close. Select Accomplishments:
• Consecutively recognized as Top 10% Agent by Top Agent Network from 2018 - 2022
• Named Top Producer by Washingtonian Magazine in 2018, 2019, 2020 and 2022.
• Recognized as Top Individual Agent by Compass Real Estate in 2018, 2019, 2020 and 2022.
• Among Top 100 Agents at Coldwell Banker DC metro area in 2013 and 2014.
AOLPartner & Business Development Manager
Jan. 2008 - Jan. 2010Dulles, Virginia, United StatesManaged advertising and content partner relationships with: WhitePages.com, Columbia Press, Merriam Webster, Superpages, and Oodle among others. Led business development activities for AOL Local properties: identifying strategic opportunities, farming and sourcing prospective partners, managing request for proposal (RFP) process, proposing deal models, contract analysis, rallying stakeholders and executing deals. Negotiated distribution, content licensing, white label, and revenue share deals. Handled issue resolution and post deal support functions. Select Accomplishments:
• Received AOL Quarterly Award for evangelizing, winning over key stakeholders, and helping close key strategic partnership deal with WhitePages.com for new white label AOL directory product. This partnership generated 85% more revenue than prior partnership.
• Minimized costs by negotiating revenue share or cross-linking arrangement, for instance negotiated deal with Experts123 to provide content for AOL Reference Center at no cost to AOL.
AOLSr Partner & Business Planning Manager, AOL Search & Local
Jan. 2004 - Jan. 2008Managed advertising and content partner relationships with: WhitePages.com, Columbia Press, Merriam Webster, Superpages, and Oodle among others. Led internal and external high volume customer service organization at AOL Yellow Pages. Led business development activities for AOL Local properties: identifying strategic opportunities, farming and sourcing prospective partners, managing request for proposal (RFP) process, proposing deal models, contract analysis, rallying stakeholders and executing deals. Negotiated distribution, content licensing, white label, and revenue share deals. Handled issue resolution and post deal support functions. • Minimized costs by negotiating several revenue share or cross-linking arrangements, for instance negotiated deal with Experts123 to provide content for AOL Reference Center at no cost to AOL.
• Developed and implemented a comprehensive support system for AOL Yellow Pages advertisers and users, ensuring seamless interaction and satisfaction. Managed a dedicated support team with internal and external employees, providing training and resources to handle a wide range of inquiries and issues efficiently. Achieved significant improvements in response times and resolution rates, enhancing overall customer satisfaction
AOLAccount Director, Partner Management, AOL Media Networks
Jan. 1999 - Jan. 2004Responsible for leading a team of Account Managers to manage, optimize, and upsell digital advertising solutions to our clients in the automotive, legal, and travel industries. I worked closely with clients to understand their business goals and develop strategic plans to achieve them. My leadership and expertise was crucial in ensuring client satisfaction, driving revenue growth, and maintaining strong client relationships.
AOLSr Account Executive, AOL Digital City
Jan. 1997 - Jan. 1999As a Digital Advertising Sales Representative for AOL's Digital City Washington, , I played a critical role in driving growth by identifying and securing new business opportunities, particularly with closing Digital City's first $1M deal with GEICO auto insurance; paid in advance. I was responsible for selling digital advertising solutions to prospective clients, building strong relationships, and achieving sales targets.
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