Ovidiu Slavoiu - Strategy Consultant, National Bank of Romania

Feedback from Ovidiu’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Banca Naţională a RomânieiStrategy Consultant

Jun. 2024Bucureşti, România · On-site

ING RomaniaHead of Customer Experience | UX Research and Service Design, Business Banking

Dec. 2018 - May. 2024Bucharest, RomaniaDevelop, run and maintain CX agenda for Business Banking division Maintain the CX dashboard for an agile Customer Journey approach around key Touch Points following a design-user validation-delivery process Act as CX Chapter Lead for the Business Banking Tribes - UX Service Design and UX Research Setting up the Personalized Interaction operating framework for business clients Contribute to the B2B digital transformation model - product, channels, sales & service Develop a segment-consistent relationship marketing agenda Contribute to the Bank global B2B beyond banking agenda Pioneering new marketing communication approach in B2B:

QUALITANCEClient Partner - Account Director

Jan. 2018 - Dec. 2018Business innovation through technology Agile & lean product building: ideation, design thinking, rapid prototyping & UX architecture Corporate digital transformation coaching

ING RomaniaHead of Marketing & Customer Experience | Mid-corporate Banking

Apr. 2013 - Jan. 2018Segment strategy & development Market intelligence Sales & service model redesign - digital transformation Customer experience design and management Practicing innovation framework: design thinking, lean start-up, agile

ING RomaniaBusiness Manager, Country Management

May. 2010 - Apr. 2013Business strategy alignment & implementation Business planning Change & organization transformation

TransfondAdvisor

Jan. 2008 - Apr. 2010Strategic Management, Organization Transformation, Business Development

ING RomaniaHead PMO, Wholesale Banking

Feb. 2006 - Jan. 2008Product development Setup a PMO and organize project portfolio management framework

TransfondHead of ReGIS

Feb. 2002 - Feb. 2006Coordination of the Real-time gross settlement system (RTGS) implementation in Romania Operations and business continuity management for the national RTGS system in Romania