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Work Background
XPERTUS, Pasión por TIPresales & Product Manager
May. 2020o Analyze products for their proposal to Management and Creative Team
o Make strategic product alliances to implement it in the company.
o Implement product internally / externally
- Activations
- Legal End User / Business Partners
- Operations - Training and Certification, Escalation Plan with Partners, Support in escalation at a commercial level.
- IT- Implementation in CRM systems, Activations, Implementation, Billing
- Rates - Delivery of costs / discount by product type and competitive prices, in order to make monthly / annual sales budget
- Pre-sale - Training and Certification of Products, review and control of proposals.
o Development of technological solutions for the end customer.
o Follow-up of the commercial area with prospects.
o Understanding of IT market needs.
o Training to sales area.
o Preparation of product benchmarks.
o Analysis of product functionalities.
o Strategies with Partners and Analysis and Rates Management to reduce costs in proposed solutions.
o Definition of the Annual Marketing Strategy in conjunction with its coordination
o Review and Approval of Presentations and Brochures
o Review and Approval of content on Social Networks
o Demand generation through targeted webinars
o Monitoring of demand generation and leads granted to the commercial area
o Make presentations, demonstrations, proofs of concept. Provide recommendations based on current product portfolio and solution architecture.
o Follow-up of strategic alliances to improve times, prices and support to push commercial closings.
o Provide information on the content of products, competitors, jointly generate market penetration strategies
Grupo OzloIT Operation Manager
Jun. 2015 - Apr. 2020WORLD TRADE CENTERIdentify, select and implement the appropriate technologies. (Cisco, Google, Microsoft, SAP, Oracle, etc)
Establish the objectives and strategies for the IT Department and its subdirections
Establish the IT budget for each of the business areas.
Advise Senior Management in making business decisions with technological implications.
Implement IT transformation projects. (migration, installation and Support from 100 to 15 k users)
Design and customize technological systems and platforms to improve the user experience.
Plan and implement new services, systems and technological infrastructure.
Manage IT acquisitions and control the budget.
Manage third-party services and the relationship with IT providers.
Supervise the technological infrastructure (networks and computer systems).
Develop the staff under my charge.
InfoanaliticaSenior Presales Consultant
Apr. 2012 - May. 2015Solid knowledge of the products of Google (G Suite & GCP) for Mexico and LATAM
Installation, configuration and support of brands (1st, 2nd and 3rd level)
Participation in the entire sales process (Prospecting, Pre Sale, Sale - 250k usd - and Post Sale)
Establish the Management Control Plan on the project portfolio (infrastructure, support, development).
Follow-up and attention to clients' requirements
Lead the engineering team (Desk, Field & Site) to develop technical solutions and to meet the client's business needs
Planning, management and supervision of pre-sales and after-sales
Technical-Commercial Presentations to middle managers and executives
Emerson Network PowerAvocent Sales Engineer
Sep. 2008 - Mar. 2012Participation in the entire sales process (Prospecting, Pre Sale, Sale and Post Sale) for Mexico, Central America and the Caribbean
Installation, configuration and support (1st, 2nd and 3rd level)
Understanding of end user support and services
Ability to convincingly articulate the ROI of the IT solutions portfolio
Analyze customer requirements and develop winning responses to customers
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