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Work Background
LeonardoCyber Security Analyst
Jan. 2024United Kingdom, BristolProvide monitoring, alerting and incident handling services within the SOC in line with SLAs and within the 24/7/365 shift pattern
Act as the initial analytical reference point for identifying and then quantifying the nature and extent of security incident and offer initial professional advice relating to possible business impact in order to reduce both the Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR)
Perform proactive analysis across client networks by staying abreast of current threats and trends
Review reoccurring false positive firings and assist in the tuning of SIEM and IDS rules to reduce false positives and maintain good security alerting
Ensure all operational incidents, on-going tickets and relevant information is handed over to the oncoming shift in an effective and efficient manner
Assist in the creation of reporting for management and clients on security incidents and threat intelligence trends
Clifton High SchoolIT Technician
Jun. 2022 - Dec. 2023United Kingdom, Bristol1st line IT troubleshooting involving Microsoft 365, Active Directory, Group Policy, RFID card entry system, emails, firewalls, printers and projectors
Setup of desktop PCs, iPads, iPhones, laptops and VoIP phones
Configuration of network switches, wireless access points and endpoint detection software
A Productions ltdTechnical Support Assistant
Jan. 2021 - May. 2022Bristol, Inglaterra, Reino Unido- Troubleshooting hardware, identifying and solving problems, liaising with external IT support - Managing and setting up user profiles and permissions - General file management including setting up and monitoring storage and backup requirements - Installing and maintaining up to date animation production software - Assist and input on hardware purchasing requirements
IT Career SwitchIT Technician Trainee
Feb. 2020 - Sep. 2020United Kingdom, BristolDuring this time, I began studying IT and committed to obtaining my CompTIA qualification
VEGFESTUK LTDOperations Manager
Jun. 2013 - Apr. 2020United Kingdom, BristolOversaw the company’s operations across sales, marketing and production
Played a major part in the successful delivery of more than 25 national vegan festivals in Brighton, Bristol, London and Glasgow
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