Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Apple ComputerGenius Administrator
May. 2017Columbus, Ohio Area
Outlook Media, IncLifestyle Columnist/Writer (Part Time)
May. 2010 - Aug. 2014Columbus, Ohio Area· Write a lifestyle column called "Super Mario World" Outlook Columbus magazine · The magazine has the largest circulation of any alternative publication in Ohio
AppleTechnical Specialist (Part Time)
Mar. 2009 - May. 2017Columbus, Ohio Area· Work at the Apple Store at Easton Town Center, servicing customer's technical lifestyle needs. Certified as an Apple Product Professional. · Provide One-to-One training services to help people understand and get the most out of their new Apple product(s). · Provide technical services to customers who have service needs for their portable Apple electronics.
AppleSpecialist, Family Room Specialist, & Creative
Nov. 2007 - May. 2017Columbus, Ohio, United StatesCreated technical solutions for customers, along with initiating creative learning experiences about Apple product ownership. I flexed between three different roles during this time.
Nationwide FinancialSr. Communications Coordinator, Knowledge and Communications Solutions
Jun. 2006 - Jan. 2015Columbus, Ohio AreaForms/Media Design · Lead the conception and design portion of administrative and non-marketing media for Nationwide Financial · Manage and respond to print production issues, concerning our financial products, on a daily basis · Manage projects in order to create personalized client media for large cases/clients · Executed business recovery for escalated production service issues via Internet, via E-mail, and/or via project management
Nationwide FinancialAnalyst, Process Management
Dec. 2004 - Feb. 2007Columbus, Ohio, United States· Conceived and designed administrative and non-marketing media for our 457 Deferred Compensation plans · Review and respond to print production issues, concerning our Plan products, on a daily basis · Provided and created personalized client media for large cases/clients · Executed business recovery for escalated production service issues via Internet, via E-mail, and/or via project management
Nationwide FinancialSr. Communications Coordinator, Media Design
Jul. 2004Columbus, Ohio Area
Out In America Cities NetworkAdvice Columnist/Writer (Part Time)
Jan. 2004 - Dec. 2006Columbus, Ohio Area· Write a monthly syndicated advice column for the Out In America Cities Network · The advice column is syndicated in over 300 cities, including the Canadian and European markets · Make appearances at diversity-marketed functions
Nationwide FinancialCommunications Coordinator
Jun. 2003 - Dec. 2004Columbus, Ohio, United States· Conceived and designed administrative and non-marketing media for our 457 Deferred Compensation plans · Review and respond to print production issues, concerning our Plan products, on a daily basis · Provided and created personalized client media for large cases/clients · Executed business recovery for escalated production service issues via Internet, via E-mail, and/or via project management
Nationwide FinancialFinancial Services Analyst
Aug. 2001 - Jun. 2003Columbus, Ohio, United States· Provide advanced Internet service assistance and marketing correspondence for our 457 Deferred Compensation plan · Review and respond to legal issues, concerning our Plan products, on a daily basis · Provided and created administrative support and financial documents for plan participants and General Counsel · Executed business recovery for escalated customer service issues via Internet or via mail · Assist in providing training information for exceptional cases/clients, concerning typical legal issues with our Plan products
Nationwide FinancialFinancial Services Analyst
Nov. 2000 - Aug. 2001Columbus, Ohio, United States· Provide advanced service assistance and conducted financial transactions for our Deferred Compensation plan participants · Provided and created administrative support and financial documents for plan participants · Executed business recovery for escalated customer service issues
Nationwide FinancialFinancial Services Representative
May. 2000 - Nov. 2000Columbus, Ohio, United States· Provide advanced service assistance and conducted financial transactions for our Deferred Compensation plan participants · Provided and created administrative support and financial documents for plan participants · Executed business recovery and account maintenance for escalated customer service issues · Created training media for exceptional cases/clients
Marshall Field & CompanyVisual Merchandiser
Mar. 1999 - Feb. 2003Columbus, Ohio, United States· Worked with merchandising team in creating visual merchandising displays, and designing store events · Communicated with management and team in setting weekly sales and displays · Assisted in floor recovery after major store events
Nationwide FinancialSenior Customer Service Representative
Mar. 1999 - May. 2000Columbus, Ohio, United States· Provide advanced service assistance and conducted financial transactions for our Deferred Compensation plan participants · Provided and created administrative support and financial documents for plan participants · Executed business recovery and account maintenance for escalated financial service issues.
Marshall Field & CompanyAssistant Sales Manager
Aug. 1997 - Mar. 1999Columbus, Ohio Area· Supervised and assisted in training sales staff in product knowledge visual merchandising, clienteling, and recovery · Communicated with vendor representatives about product issues and staff training · Communicated on a daily basis with store executives about business trends, guest issues, and staffing problems
Capital UniversityStudent Services Assistant
Dec. 1996 - Mar. 1997· Worked with Director of Student Services in assimilating leadership media · Created a leadership manual for student organizations to use to train and educate future leaders · Fielded questions and handled leadership issues with student organizations
Tommy HilfigerVendor Representative
Jun. 1994 - Aug. 1997New York, United States· Represented Tommy Hilfiger USA with Federated Department Stores, being responsible for men's sportswear and men's accessories · Organized and conducted $1 million businesses, through selling and promotion · Conducted and created training and product knowledge sessions with store management/associates · Created visual merchandising displays and floor plans for Tommy Hilfiger merchandise areas
Ohio UniversityAssistant Residence Director
Jun. 1993 - Jun. 1994· Coordinated all in-hall programming efforts for the residential complex · Assisted in supervising a staff of 14, and a hall occupancy of 341 residents · Advised the residential complex council in programming and policy efforts
Intch is a Professional Networking App for the Future of WorkSee more people like Mario on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
263039 people
16
Program Manager @ DISH Network
19
Marketing Creative Director
19
Founder @ Beagle
100892 people
19
Marketing Creative Director
19
Founder @ Beagle
15
Marketing Executive @ LivesMarket