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Network Power<100 people
Roles
💸66%
Marketing
✨66%
Business Owner
👍66%
Sales & BizDev
Geos
Work Background
IWP IIT&D Director
Jan. 2022● Design new organizational structure.
● Design and construct Training Center, infrastructure. ● Make a Competency Mapping, Assessment, GAP analysis. ● Deploy and integrate Learning Management System with ERP
● Design Training Plan and Program based on TNA.
● Implement Growth based on KPIs.
● Overall, 5-year Project Budget 5.4 million
Grand Food CorporationChief Operations Officer (Board member)
Oct. 2016 - Oct. 2019Russian FederationFull Operational Management, including innovative projects management in IT, HR, CS fields. (160 restaurants more 2500 employees, Brand "Tashir Pizza").
● Strategy setting
● ERP (Budgeting & Planning automation module)
● E-commerce turnover (X10)
● Customer Loyalty Program
● T&D platform
● Corporate New Structure
● Delivery Service Re-engineering
● Franchiser Deployment
● Strategical Marketing Planning
Revenue +15% (LFL)
EBIT + 16%
Staff Retention Rate + 18%
E-commerce Chanel revenue + 80%
CSI + 30%
Avg. staff 2500 emp.
American Diner Company(1000 + employees)CEO
Nov. 2015 - Nov. 2016Moscow, Russian FederationMain goal was crisis management before acquisition. ● Revenue +12% (LFL)
● EBIT + 14%
● Operating Expense -2.5%
● CSI +15%
● Avg. Staff 800 employee
VINETTE TRADING COMPANY LIMITED (Управляющая компания ГК)Group HR Director
Nov. 2014 - Sep. 2015Moscow, Russian Federation● Deploying KPI for all operations (Rent, exploitation, HR), deploying assessment system.
● Group HR strategic Management
● Centralized HR service provision
● Deployment of Group HR standards (BC Nikol'skaya Plaza, Olimpic Plaza, Hotel St' Regis Nikol'skaya, Project "On the Beach" St. Peterburg)
● Alignment of HR strategy to the Group Business needs
● Organizational Development, Change Management
● Managing subsidiaries HR for Nikol'skaya Plaza, Olimpic Plaza, Nikol'skaya St'Regis Hotel, Eropkinski leaving complex. (More 2000 employees)
FORA BANK CJSCHR Business Partner (3000 employees)
Sep. 2013 - Nov. 2014Moscow, Russian Federation● Development of C&B system ● Development of Performance Appraisal System ● Development of Talent Management ● Development of Training System ● Business process analysis and improvement ● Customer Service Management System development & deployment ● Training Needs Assessment
● Training's Provision
● 45 branches, 3000 employees Main achievements: Annual turnover of staff dropped from 28 to 14%. Customer service level increased twice.(http://www.hr-journal.ru/articles/mp/reytingovanie-front-ofisov-opyt-fora-bank.html)
Electronical docs turnover Project Manager (Bank side)
HayPost CJSC (National Postal Operator- 4500 employees)HR Expert (Project Based)
Feb. 2012 - Sep. 2012ArmeniaChange Management;
Training Center Establishment;
P&G Distributor ARGE BUSINESS LLCHR Department Head
Sep. 2010 - Aug. 2013Yerevan, Armenia● Competency Model Establishment
● Organizational Development
● Competency based - Interview & Selection System, Performance Appraisal,
● C&B System
● Reward & Recognition System Establishment
● SOP for Full Business Flow
● KPI System Establishment (Balanced Scorecard)
● Individual action Planning System Establishment
● Talent Management
● Succession Planning/Business Continuity
● Training Need Assessment
● Training Planning/Management
● HRIS Management
Armwater CJSCHR Director (Saur Group France)
Dec. 2006 - Sep. 2010Armenia● Change Management
● Organizational Development
● HR functions/service development
● Training Center establishment and running
● Work with Trad Union Organization
● C&B system development, QSE
36 branches, 3000 employees
Armwater CJSCHead of Training Center (Saur Group France)
Jan. 2005 - Dec. 2006ArmeniaTraining needs assessment
Planning Training Process Implementation
General operation of TC.
Hot & Post Assessment of Trainings
Armwater CJSCChief specialist of Commercial Department
Sep. 2003 - Jan. 2005Armenia
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