Mark Klopfenstein - Relationship Manager, D

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Work Background

DrägerDistribution Partnership Manager

Jan. 2022Leading and enhancing sales and distributor relationships at Draeger, driving alignment with company growth and market strategies. Implementing strategic initiatives for effective product launches and market penetration. Collaborating with Marketing, Sales, Order Fulfillment, and Finance departments to foster process improvements and robust distributor networks. Managing operational efficiencies, conducting quarterly business reviews, and supporting cross-functional teams to achieve corporate objectives.

Medical Plastics ManufacturerKey Account Manager- Pharmaceutical Devices

Jan. 2020 - Jan. 2021Miami-Fort Lauderdale AreaEmployed skills in data analysis, supply chain management, and relationship building to meet the needs of key accounts within the hospital pharmacy. Collaborated with Medical Distributors, Nurses, Physicians, and Hospital Pharmacies. Devised strategic plans to satisfy the customer's business model, market, and needs; effectively delivering short and long-term models to maintain existing businesses and grow the company’s product portfolio. • Implemented a new distributor partner and sample program. • Increased revenue in 2020 by 22%; and 2021 revenue by over 42%.

Cardinal HealthSpecialty Medical Products Sales Representative

Jan. 2016 - Jan. 2019Florida, United StatesOversaw the sales of medical devices and supplies as well as sourcing new cross-sell opportunities for CAH brand and Performance Plus products and services. Partnered with C-Suite leadership to enhance product standardization and compliance while managing cadence across facilities to ensure continuous revenue growth. Spearheaded sales strategies for new products, including the Kangaroo Feeding Tube with IRIS technology. • Delivered a 110% sales increase in the first three months by applying medical product knowledge to advise ICU Nurse Managers, Supply Chain Directors, and medical leadership teams on nutritional, compression, and cardiology devices. • Achieved Cardinal Health's highest Core Account Manager quota, accounting for $3.6M in annual GP at 204% to quota while managing a territory with 60+ acute care facilities and 100 surgery centers.