ADTRAV Travel ManagementDirector of Group Air, Meetings & Events and Vacations
Feb. 2019 - Mar. 2024Birmingham, AlabamaOversee the strategic planning and implementation of 5 distinct business lines: Adventure Travel, Meetings and Events, Group Air, Long Term Housing and Volvo Overseas Delivery Program.
• Designed, developed, and sustained a proprietary cloud-based business management tool that has increased profitability over 200% and increased efficiency and conversion by over 40%.
• Successfully deployed new revenue streams as well as new organizational processes, tools, and team structures to increase revenue over 300% and profitability over 400% while maintaining a team engagement score of over 95%.
• Supervise a diverse team of Managers, Internal and External Sales Associates, Certified Meeting Planners, Travel Agents, and Administrators.
• Created and maintained the P&Ls, budgets, and financials for all allocated business units.