Nashua VaalService Controller (Technical Administrator)
Jul. 2013 - Dec. 2017South AfricaProvides office automation and IT solutions across the region. As Technical Administrator, I managed service bookings, supported technicians, and maintained operational flow within the service department. Key achievements and demonstrated skills: ▪️Administrative Operations: Handled high volumes of service calls and bookings, supporting over 10 technicians and ensuring a smooth daily workflow. ▪️Project & Task Management: Maintained ISO documentation and processed annual change requests to support compliance and improve efficiency. ▪️Finance & Bookkeeping: Managed EFTs, purchase orders, and petty cash for major service accounts, including Sasol, ensuring accurate reconciliation and payment processing. ▪️Recruitment & HR Support: Assisted with technical staff onboarding and maintained organised filing systems for job specs, logs, and workshop records. This role sharpened my ability to manage multiple workflows, support technical teams, and uphold service excellence within a fast-paced, detail-driven environment.