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Network Power<100 people
Roles
50%
Business Owner
🧑‍🔬50%
Engineer
Geos
🇮🇳50%
India
Work Background
Head of Retail Operation Division
Optik MelawaiHead of Retail Operation Division
Mar. 2024Indonesia, JakartaI have 15+ years experience in brick and mortar and Online retail, starting from Department Head fresh food, New Store Development and recently I was working as Operation Territory Head (Operation GM), who manages all the Biggest and Major Store (Hypermarket and Supermarket) in Greater Jakarta and Banten. During those 15+ years, I was in senior management for 8+ Years. Also I was experienced in Online E Commerce Business as Head Of Operation who managed Warehouse, Logistic and Supply Chain, Upstream Sourcing, Customer Service, And Service Excellence. I was very strong in Operation Excellence, great focus on customer shopping trips, cost control and P n L maximizer, and also I was a resilient worker who can drive business forward. Agritech is being one of my greatest achievement, concept of Farm to Table is being my speciality
Head of Operation (Domestic and Export)
Beleaf FarmsHead of Operation (Domestic and Export)
Oct. 2023 - Mar. 2024West Java, Indonesia · RemoteFocus on Operation supply chain from farm to client Domestic and Overseas (Export to South East Asia, South Asia, North Asia and Middle East) to make sure all SOP is being respected. Overview Logistic, Fleet, Warehouse Processing, QA, QC to make sure all went well and has cost advantages. Main target is to make sure we deliver great shopping experience for our customer across all business channel we were in (B2C, B2B, and Horeca), and also giving our Overseas Customer Great Product from Indonesia. Supporting business growth and development
Head Of Operations & Commercial
PT. Usaha Pintar PratamaHead Of Operations & Commercial
Sep. 2021 - Sep. 2023Jakarta, Indonesia · HybridResponsible on Day to Day Operation in one of growing Online Fresh and Groceries Business, Manage End to End Process in Operation, with 5 Big Department to Handle; Merchandise, Fleet/Logistic, Warehouse, Supply Chain System, Customer Service Excellent. To Support business with Omni Channel Focus across Jakarta Greater Area, Bandung and Surabaya Add on Work on Business Development, Upstream Sourcing and also General Trades. Main target is to make sure we deliver great online shopping experience for our customer across all business channel we were in (B2C, B2B, and Horeca), Supporting business growth and development Best Achievement : Logistic Cost Multi Channel at 3,08% WH Total Cost Nation Wide of 4.5% Deliver 96.8% Fulfillment to All Channel Opening Main Warehouse Surabaya in 3 weeks (Super Hub East) Daily Complain to all Channel <1% of Total Order Stock keeping days 1,2 Days (Just in Time Business Models)
Operation Territory Head for Greater Jakarta (Jabotabek) and Banten
PT Hero Supermarket TbkOperation Territory Head for Greater Jakarta (Jabotabek) and Banten
Mar. 2019 - Sep. 2021Jakarta, IndonesiaResponsible to manage 50 Extra and Ekpress Store across Jabotabek, Karawang, Banten (Big Fish and Flagships Stores). Develop a great and resilience teams (4 Regional Manager and 50 Store managers) Maximize customer shopping trip experience, Safety operations (Food Safety and HASAW) alignment Analyze P n L Report and make action to give great profit and manageable loss Best Achievement : Simple Operation Leader, improving productivity and optimize cost up to 15% Represent Dairy Farm Indonesia developing Food Operating Models in Hongkong, Singapura, and Malaysia Best Food Safety Achievement 86% Developing New Store Concept Dairy Farm in Mega Bekasi, Tole Iskandar, CBD Bintaro, BSD City
Operation Territory Head for Sumatra and West Java
PT Hero Supermarket TbkOperation Territory Head for Sumatra and West Java
Mar. 2015 - Mar. 2019Jakarta, IndonesiaResponsible to manage 60 Extra and Ekpress Store across West Java and Sumatra. Develop a great and resilience teams (5 Regional Manager and 60 Store managers) Maximize customer shopping trip experience Safety operations (Food Safety and HASAW) alignment Analyze P n L Report and make action to give great profit and manageable loss Best Achievement : Bring Back Profitability by 30% through Simple Ops Manage to have shrinkage less than 2% at the 2nd year of duty Manage to Promote More than 10 Managers and 3 Regional Managers Best Food Safety 86%
Regional Manager Extra and Ekpress for East Java, Bali, Lombok
PT Hero Supermarket TbkRegional Manager Extra and Ekpress for East Java, Bali, Lombok
Dec. 2014 - Mar. 2015East Java, Bali, LombokResponsible to manage 26 Extra Extra and Ekpress Store across East Java, Bali and Lombok. Develop a great and resilience teams. Maximize customer shopping trip experience Safety operations (Food Safety and HASAW) alignment Analyze P n L Report and make action to give great profit and manageable loss Best Achievement : Open 1st ever Giant in Lombok Best 5 Sales Both Ekstra and Ekpress 84% Food Safety Achievement Top 2 Personal KPI Achievment
Area Manager for Giant Ekpress East Java, Bali, Lombok
PT Hero Supermarket TbkArea Manager for Giant Ekpress East Java, Bali, Lombok
Feb. 2013 - Nov. 2014East Java, Bali, LombokResponsible to manage 18 Ekpress Store across East Java, Bali and Lombok. Develop a great and resilience teams Maximize customer shopping trip experience. Safety operations (Food Safety and HASAW) alignment Analyze P n L Report and make action to give great profit and manageable loss Best Achievement : Youngest Area Manager in Hero Top 3 Best Growth Area in Ekpress Top 5 Best Mystery Shopper Shrinkage YOY <2% Trusted by Management to teach in LCDC Hero for next Management Position
Refurbishment, New Store Opening, and Special Project Manager
PT Hero Supermarket TbkRefurbishment, New Store Opening, and Special Project Manager
Feb. 2011 - Jan. 2013IndonesiaManage store opening, refurbishment, and closure from scratch. including design store concept, flow of working, and manage and connect all division to support operations Best Achievement : Refurbish 13 Giant Ekstra and 2 Giant Ekpress Opening 8 Giant Ekstra and 4 Giant Ekpress New Concept RTE Design Giant Fried Chicken, Mie Giant, Bobba G
Fresh Division Manager
PT Hero Supermarket TbkFresh Division Manager
Jan. 2009 - Jan. 2011Jakarta, IndonesiaManage and Maximize 6 Department (Fruit and Vegetables, Meat and Poultry, Seafood, Bakery, GFC/RTE, and also Frozen Perishable) to have maximum sales and profit with manageable loss, food safety comply and safe working environment Best Achievement : Youngest Division Manager Sales Growth MoM 5‑12% Fresh Shrinkage <6% Setting Up Fresh Massive Display in Most of Giant Stores (Operation Fresh Specialist)
Butchery Department Head
PT Hero Supermarket TbkButchery Department Head
Nov. 2008 - Jan. 2009Jakarta, IndonesiaManage Department Meat and Poultry, to achieve maximum profit and manageable loss Achievement : Shrinkage <2% Growth Sales MoM >10%
MIT Hero
PT Hero Supermarket TbkMIT Hero
May. 2008 - Nov. 2008JakartaFirst carrer path in PT Hero Supermarket tbk. Currently the job description during this moment is to learn all the basics things in retail business.

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Startup Pitch
Cocoa Project: Sustainable Farming and Innovation
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Looking for a Job
Head of Operations: Seeking Leadership Role
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Personal Pitch
Consultancy for Agritech & Retail Ops
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Looking for a Job
Head of Operations for Retail Excellence
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Startup Pitch
Sustainable Cocoa Plantation Initiative
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Need relocation advice
With my whole experience i was like a missile to launch
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