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Work Background
eMedical PrepFounder
Feb. 2025Salt Lake City, Utah, United StatesAs Founder and CEO of eMedical Prep, I lead the organization’s mission to make allied healthcare education more accessible, affordable, and impactful for students nationwide. eMedical Prep is a modern online training institution offering flexible, career-focused programs designed to prepare students for nationally recognized certifications in medical assisting, phlebotomy, patient care, and pharmacy technology. My responsibilities include: Strategic Leadership & Vision: Established and continue to drive the strategic direction of eMedical Prep, developing innovative programs that meet the evolving needs of healthcare systems and learners. Curriculum Development & Instructional Excellence: Oversaw the creation of comprehensive, interactive, and clinically relevant curriculum, integrating simulated clinical experiences, virtual support, and exam preparation to ensure student success. Equity & Access in Education: Committed to eliminating financial barriers by designing affordable tuition models and scholarship opportunities, creating pathways to success for nontraditional and underserved student populations. Partnership & Collaboration: Built and nurtured partnerships with healthcare systems, colleges, unions, and community organizations to expand educational access and workforce development initiatives. Student Success & Outcomes: Focused on empowering students to turn their ambitions into careers through personalized mentorship, job placement support, and a strong emphasis on professional readiness. At eMedical Prep, I am passionate about helping future healthcare professionals step confidently into the workforce with the skills, knowledge, and compassion needed to make meaningful impacts in their communities.
Advanced eClinical Training (ACT)Chief Learning Officer
Oct. 2023 - Jan. 2025
Advanced eClinical Training (ACT)Curriculum Development & Lead Course Instructor
Feb. 2022 - Oct. 2023-Performed and led course content reviews; led task analysis working groups for new course development -Created a robust classroom environment to capture students' imagination & creativity and motivate them to learn -Promoted problem solving, communication, and leadership skills through guidance and mentoring during navigation of course -Developed and revised the course syllabus, introducing improvement instruction criteria and evaluation standards - Authored and implemented numerous medical-surgical clinical simulation scenarios used in large scale clinical simulation experiences for allied healthcare students - Created and managed course content for the LMS - Conducted live Webinars for students to gain clinical shadowing hours
CignaNURSE CASE MANAGER SPECIALIST (TEAM LEAD)
May. 2018 - Feb. 2023Conducted detailed assessments of patient needs, medical histories, and treatment options to create personalized care plans that align with company policies and healthcare regulations. Provided ongoing support to patients and families, offering education, counseling, and guidance on navigating healthcare systems, insurance coverage, and available resources. Monitored treatment progress by maintaining regular contact with patients, adjusting care plans as necessary based on medical updates, patient needs, and physician recommendations. Developed utilization reviews to evaluate the appropriateness of care and services, ensuring that claims met medical necessity criteria, contributing to cost-saving initiatives. Ensured compliance with state and federal regulations, insurance guidelines, and healthcare protocols to minimize risks and enhance service quality. Utilized data-driven decision-making, leveraging company software and analytics to track outcomes, identify trends, and drive continuous improvement in case management processes. Collaborated with claims adjusters to address discrepancies, provide medical insights, and support accurate claims determinations, improving customer satisfaction and resolution times. Maintained up-to-date knowledge of emerging healthcare trends, insurance policies, and regulations, allowing for efficient case management and advocacy for patient care within the insurance framework.
CignaCase Management Nurse
May. 2018 - Jun. 2022
UPMC CORPORATE SERVICES WORKSOURCEPROFESSIONAL STAFF NURSE, BSN
Jun. 2016 - May. 2018- Supported short term scheduling needs of UPMC facilities in ER, ICU and step down units. Safely and effectively provided care to patients with varying acuity levels and needs on multiple units. - Knowledge and experience with multiple EMR systems. - Provided care to people across the lifespan with different conditions from infants, children, pregnant women and the elderly. - Provided and delivered compassionate patient focused, culturally competent care that exceeded unit based and organizational expectations and requirements. - Trained new nurses in proper techniques, care standards, operational procedures and safety protocols. - Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
UPMC MERCY HOSPITAL, EMERGENCY DEPARTMENTPROFESSIONAL STAFF NURSE, BSN
May. 2015 - Jun. 2016-Provided care to people across the lifespan with different conditions from infants, children, pregnant women and the elderly. - Independently maintained safe and effective care to patients with varying acuity levels in a fast paced and stressful environment. -Consistently communicated and collaborated with physicians and other healthcare professionals to ensure optimal care was given in a timely fashion. -Provided care for multiple traumas, cardiac arrests, stroke alerts and conscious sedation. Provided staff development and training through preceptorship of newly hired staff members.
UPMC SHADYSIDE HOSPITAL, Cardiothoracic SurgeryPROFESSIONAL STAFF NURSE, BSN
Mar. 2012 - May. 2015- Promoted to charge nurse of 36 bed cardiothoracic step down unit. - Provided staff development and training through preceptorship of newly hired staff members. Chaired the nutritional council. - Provided post-surgical care of cardiothoracic patients within the first 24 hours of surgery to discharge. - Collaborated with physicians and other members of the healthcare team to plan and implement goals of patient care. - Provided and delivered compassionate patient focused, culturally competent care that exceeded unit based and organizational expectations and requirements. - Established staff schedules and assignments based on facility needs and equipment availability. - Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes. - Coordinated nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
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