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Work Background
NokiaSenior 4LS Software Engineer
Nov. 2022Ottawa, Ontario, Canada- Provide analysis or solutions for customer-found defects, including temporal proven-effective workarounds as well as definitive fixes or improvements.
- Collaborate with support and R&D teams to implement fixes and to communicate and coordinate resolution plans for customer-found defects.
- Analyze and reproduce customer problems in our customer-focused lab, as well as build and configure customer replica setups.
- Participate in discussions about product issues or improvements with other members of the team and with other R&D teams.
NokiaNuage Lead Engineer
Jan. 2020 - Oct. 2022Rabat-Salé-Kenitra, Morocco- Lead a team of 10 New Product Introduction Engineers for design
and integration of customer’s projects regarding Nokia’s SDWAN
solution (Nuage VNS) and SDDC (Nuage VCS / SRLinux) - Manage team assignment to projects and Proof of Concepts - Maintained business smoothly during major turnover affecting major part of the team (5 people left in 2020) - Define ramp-up and continous learning strategies for the team - Follow-up for project activities and issue escalation / resolution with relevant stakeholders (technical support, product teams ..) - Participate in presales phase (Technical review, effort estimation ..) - Introduce automation tools / culture in the region - Interface with regional / central product teams for quality and roadmap discussions (for projects in delivery phase) - Being a role model / the most senior member for MEA Nuage NPI Team - Design, Integration support for complex Nuage deployments / Customer Demos and PoCs (SDWAN focused)
NokiaNPI & Nuage Design Engineer
Nov. 2018 - Dec. 2019Rabat, MoroccoOffering SDN & NMS consultancy services and support for project in design and deployment phase with MEA region
Leading and implementing PoC related to Network Management and Cloud technologies (Software Defined Networks, Virtualization)
NokiaSDN Nuage Design Engineer
Jan. 2016 - Nov. 2018Tunis, TunisiaOffering SDN & NMS consultancy services and support for project in design and deployment phase with MEA region
Leading and implementing PoC related to Network Management and Cloud technologies (Software Defined Networks, Virtualization)
Alcatel-LucentSoftware Engineer
Jan. 2015 - Dec. 2015TunisiaDeveloppment of a web-based application serving for automation of reporting activities and quality analysis within MEA Customer Engineering organisation.
ExcelTeccMobile developper - Internship
Jul. 2014 - Dec. 2014Tunis, TunisiaDevelopment of geolocation-based web/mobile application offering transport (taxi) services
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