Requests
2
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
VoyantisClient Success Manager
Oct. 2024Israel, Tel Aviv• Managed the full client lifecycle, driving adoption and long-term value through tailored success strategies.
• Connected predictive LTV modeling with clients’ growth objectives to enhance acquisition performance.
• Translated machine learning insights, A/B testing results, and uplift modeling into clear, strategic recommendations.
• Partnered with product, data science, and growth teams to advocate for client needs and guide product evolution.
• Built technical fluency in machine learning model outputs, experimentation frameworks, and predictive analytics.
• Delivered executive-level business reviews that demonstrated ROI, retention improvement, and scalable growth.
SnapchatSenior Vertical Lead, Health & Wellness, e-commerce
Mar. 2022 - Sep. 2022Israel, Tel Aviv
• Lead the development & execution of the Health & Wellness vertical strategy, aligning it with overall business objectives and market trends.
• Built & maintained strong relationships with key clients, e-commerce partners, & stakeholders within the Health & Wellness industry.
• Drove revenue growth by identifying & capitalizing on new opportunities, upselling
solutions/product releases, & effectively managing budgets.
• Stayed ahead of industry trends, competitive landscape, and customer needs to provide actionable insights & recommendations.
• Collaborated with cross-functional teams including sales, marketing & product to ensure alignment & successful execution of vertical initiatives.
• Served as a trusted advisor to clients, understanding their business objectives & delivering tailored solutions that drive business impact.
• Mentored a team of professionals, providing guidance, feedback, & coaching to foster their growth and success.
• Analyzed campaign performance data, providing recommendations to optimize strategies & achieve desired outcomes.
SkaiDirector of Strategic Partnerships, Apps
Jul. 2021 - Jun. 2022Israel, Tel Aviv
• Developed & executed a comprehensive partnership strategy to foster a vibrant apps ecosystem, focusing on growth & customer value.
• Identified & onboarded strategic partners that enhance the value proposition of our platform & services.
• Built & nurtured strong relationships with app developers & technology providers (attribution partners) to drive collaboration & co-innovation.
• Led negotiation efforts to secure partnership agreements that drive business goals while ensuring mutual benefits.
• Collaborated with marketing teams to create & execute joint marketing campaigns that increase brand visibility & drive demand.
• Worked closely with our product team to facilitate seamless integration between our platform & partner solutions.
• Monitored & analyzed partnership performance metrics to ensure alignment with business objectives & identify areas for optimization.
• Collaborated with sales, product, and customer success teams to align partnership strategies and ensure customer satisfaction.
SkaiDirector of Client Success, Apps
Dec. 2018 - Jan. 2021Israel, Tel Aviv
• Developed & executed a comprehensive client success strategy, focused on delivering value, fostering adoption, and driving long-term loyalty.
• Built & maintain strong relationships with key clients, acting as their trusted advisor & ensuring their satisfaction and success.
• Conducted in-depth needs assessments to understand clients' goals, challenges, & opportunities, & develop tailored success plans.
• Facilitated a seamless onboarding process for new clients, ensuring they have the resources and support needed to succeed from day one.
• Collaborated with sales to identify upsell and expansion opportunities, & with product teams to provide client feedback for product enhancements.
• Monitored client engagement, usage, & success metrics to proactively address issues, optimize solutions, & ensure value delivery.
• Acted as the voice of clients internally, championing their needs & feedback to drive continuous improvement across all touchpoints.
• Lead and mentored a high-performing client success team, providing guidance, coaching, and professional development.
Intch is a Professional Networking App for the Future of WorkSee more people like Rocio on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
392444 people
19
Head of Sales @ Make My Day
19
CTO @ Jacob AI
15
Secret Agent
64306 people
19
Head of Sales @ Make My Day
19
CTO @ Jacob AI
16
Social Media Expert (Growth hacker/Strategist/Content Creator/UGC/Influencer)