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Work Background
Product & Customer Specialist
Virto SolarProduct & Customer Specialist
Sep. 2024BelgiumExpert in software for planning solar panel installations in large-scale projects. I conduct demonstrations for potential clients and address technical inquiries from current customers, ensuring a smooth and satisfying experience with our solutions.
Project Consultant
Citrin CoopermanProject Consultant
Jun. 2022 - Mar. 2024→ Develop financial software implementation projects for U.S Clients. → Customer support on software application. → Construction of financial templates on VENA software using advanced Excel. → Integration of client’s financial data to VENA software. → Validation of financial data. → SQL coding. Problem solving.
Suppliers Quality Analyst
Renault GroupSuppliers Quality Analyst
Feb. 2019 - Sep. 2022Sofasa Treatment with international suppliers (South America, Europe and Asia).  Root cause analysis and problem solving.  Data analysis (Excel).  Support in product development projects, guaranteeing compliance with engineering specifications.  Creation and leadership of transversal groups for the solution of problems with support between departments.  Ensure compliance with quality standards and product manufacturing specifications.  Deployment and monitoring of warranty claims.  Creation and presentation of monthly and annual data to management.  Reduced the impact of the arrival of non-conforming parts from 13.8% to 2.7%.  Objectives 2019, 2020, 2021 fulfilled over 95%.
Paid Internship
Grupo Familia / SCAPaid Internship
Jul. 2016 - Jan. 2017 Documentation and reports of scheduled maintenance, before and after reports and monthly man hours report of the area.  Registration of the blueprints drawn up by the draftsman and carrying out the technical documentation in SAP.
Academic Monitor for Finance Engineering
Universidad EAFITAcademic Monitor for Finance Engineering
Jan. 2016 - Jun. 2017 Address student queries regarding the subject.  Grade undergraduate and graduate exams.
Internship
CerrejonInternship
Jun. 2015 - Jul. 2015 Statistical analysis of engine failures in trucks 3516.  Contributed to a virtual model that would anticipate the failures of those trucks that were in operation.

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