Juegos Olímpicos de la Juventud Buenos Aires 2018Planning Manager
Aug. 2017 - Dec. 2018Ciudad Autónoma de Buenos Aires, Argentina- Critical escalations venue setup and responsibility (MOC).
- Crisis manual and escalation process engineering.
- Command, Control and Communication (C3) Organizational process definition and whole Organisation training, +500 people.
- Games Operations Centre (GOC) weekly executive-operative meetings moderation and follow-up.
- Balanced Scorecard and Task force leader for CEO sensitive follow-up required themes.
- Policies, Procedures, Risks, Contingency plans and Operative Plans of 40 functional areas integration.
- Risk Management whole Organisation training, +150 people.
- NPS (Net Promoter Score) statistics presentation to Chief of Engagement on daily basis for all Operational Parks.