Sudden Ventures IncCustomer/Client Account Manager
Sep. 2010 - Jun. 2024United States, Saratoga Springs• Managed sales and client relations for a nationwide online advertising platform, focusing on selling advertising space and maintaining long-term client satisfaction.
• Oversaw all aspects of account management including onboarding, profile setup and optimization, technical troubleshooting, and support via phone and online portal.
• Operated 100% remotely, independently creating and managing my work schedule while consistently meeting client needs and sales targets.
• Demonstrated strong communication, time management, and multitasking skills in a fast-paced, client-focused environment.
• Maintained a high standard of professionalism and customer service, with a focus on ensuring client retention and satisfaction.
• Balanced this role while re-entering the real estate industry in Springs, NY, reflecting a strong ability to manage multiple professional responsibilities effectively.