Andrei Mares - Senior Project Manager / Senior BA, Accenture

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Network Power<100 people

Roles

✨100%

Business Owner

✔️50%

🐦50%

Design

Geos

🇲🇽100%

Mexico

Work Background

ZIESPortfolio Manager

Sep. 2023Benito Juárez, Mexico City · HybridResponsible for the project portfolio for the Fraud/Risk and Operations areas of a Spanish bank focused on the launch of a new digital product. In charge of gathering associated requirements and requesting their evaluation through the technology departments, as well as supervising the definition of the associated solution architecture. Financial control of the projects at the CAPEX and OPEX levels, in addition to documenting the Business Case associated with the projects with duly documented quantitative benefits. Documentation and communication of projects at the CIO and executive management levels using project management tools such as PPM Pro. Capacity Plan Analysis of the team in charge to identify workload and associated risks.

Banco Santander MéxicoDeputy Director

Apr. 2018 - Jul. 2023Ciudad de México, México · HybridDeputy Director of Technology responsible for providing leadership and technical direction in various system design, development, and support initiatives, with the ability to develop and execute business plans, policies, and procedures. Responsible for various project portfolios aimed at operational efficiency, business growth, and reducing technological risk in the areas of ATMs, insurance, financial inclusion, and human resources (HR). Deep knowledge in specific departments, products, or processes within these areas, bringing my expertise to achieve results through mastery of their technological environment, as well as commercial and functional aspects. A key aspect of my experience was contributing to strategic technology planning, working closely with users and senior IT management through my team to develop and maintain systems and multiple applications and projects within the area, ensuring alignment with the organization's strategic objectives. Ability to generate synergy with commercial counterparts and leadership in product management, business operations, technical systems, infrastructure, networks, and architecture teams. Through effective collaboration, successful results and seamless integration between different functional areas were achieved. Management and leadership of various application development teams in the design, development, testing, and support of application software, utilizing my knowledge of the bank's technology stack, including Java, Linux, Unix, open-source platforms, SaaS solutions, APIs and SOA, which enabled the recommendation and adoption of new technologies for next-generation solutions. Proficient in the use of ServiceNow, Jira, and Scrum and Waterfall methodologies for project management. Coordination of a team composed of business analysts and project managers to manage the project portfolio.

AccentureManager

Aug. 2003 - Apr. 2018Mexico City · On-siteDuring my time at Accenture, I advanced from Analyst to Consultant and finally to Manager, participating in or leading technology projects in the financial sector, including banks and insurance companies. Throughout these years, I took on the responsibility of Change Manager, where I led and executed the definition of communication, support, and training strategies, ensuring a smooth and successful transition for organizations. I gained experience in operational impact analysis, change management, and SWOT analysis, developing specialized skills in identifying, analyzing, and prioritizing impacts, which enabled informed decision-making and the definition of effective implementation strategies. My focus was on minimizing operational disruptions and maximizing the benefits of organizational changes. I acquired the ability to document and understand the operational processes of various areas to identify gaps and/or establish ToBe processes associated with a project or implementation as a Business Analyst. A significant achievement in this period was defining the operating model for the implementation of the Help Desk and the monitoring of ATM deployment, focusing on efficiency and customer service quality, establishing a framework for better operational response to service failures or outages, and identifying initiatives to standardize channel support. I have the ability to lead multidisciplinary teams with a results-oriented approach, achieving notable successes and building strong relationships with stakeholders in challenging environments.

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