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Work Background
Assistant Coordinator for Instructional Facilities Systems and Operations
University at BuffaloAssistant Coordinator for Instructional Facilities Systems and Operations
Aug. 2022Buffalo, New York, United States
UB Space Request System Coordinator
University at BuffaloUB Space Request System Coordinator
Jul. 2019 - Aug. 2022Buffalo, New York
Assistant Registrar
State University of New York College at BrockportAssistant Registrar
Apr. 2017 - Jul. 2019Brockport, New York
Academic Compliance Officer
State University of New York College at BrockportAcademic Compliance Officer
Oct. 2013 - Apr. 2017Brockport, New YorkAnalyze academic records to determine if student is compliant with the federal and state satisfactory academic progress standards Counsel students in regard to their compliance status Analyze student course schedules to determine if repeat courses are present, and advise on eligibility for aid according to state regulations Review and input transfer student transcripts into Banner Meet with potential students to review transfer course information Manage the Academic Advisement email address, and respond to all inquiry's submitted within 24 hours Manage the Student Retention email address Process Temporary Academic Leave requests in a timely fashion Counsel students in regard to Temporary Academic Leave
Financial Services Advisor
Bryant & Stratton CollegeFinancial Services Advisor
Feb. 2012 - Oct. 2013Getzville, New York• Counsel current and potential students in regards to best financial aid practices including, but not limited to, default, high loan debt, past financial aid history, federal Pell regulations, state TAP regulations, forbearance, and deferment • Work collaboratively with the admissions and academic center teams to enroll and retain students and ensure they have a successful career at the institution • Package, award, create, and track students’ aid, utilizing federal and institutional methodology • Assist students through the entire financial aid process including completing a FAFSA, electronic TAP application, completing the verification and correction process, completing the Master Promissory Note and Entrance and Exit Counseling, collecting necessary data for the verification process, and understanding the award letter • Track student attendance during the first 5 weeks of classes for the purpose of proper federal and state aid disbursal • Make presentations to students at New Student Orientation, during First Year Experience Classes, and during Internship seminars •Supervise federal work study students
Financial Services Assistant
Bryant & Stratton CollegeFinancial Services Assistant
Dec. 2011 - Feb. 2012Orchard Park, New York• Performed an analysis of students’ past financial aid history, if one existed • Conducted a step by step walk-through of the FAFSA application process with students via the telephone or email • Executed a system wide import of processed FAFSA data (ISIR’s) with the Bryant & Stratton school code nightly • Performed data entry of any information collected from the aforementioned processes into the CRM-Banner system • Assisted the financial services advisors with the verification process and any follow up calls or emails necessary • Worked collaboratively with the admissions and qualifications center teams to enroll students in a timely fashion
Shift Supervisor
CVS/PharmacyShift Supervisor
Sep. 2011 - Jan. 2012East Amherst, New York• Determined proper staffing levels within the functional areas, and monitored said staffing • Provided ongoing training/retraining of employees • Administered policies and procedures in a fair and consistent manner • Operated the store in a safe, neat and orderly manner
Pharmacy Technician
CVS/PharmacyPharmacy Technician
Dec. 2010 - Jan. 2012East Amherst, New York• Served as the main point of contact for customers utilizing the pharmacy • Handled insurance adjustments and processing issues that arose • Ensured that the proper medications were selected and counted for the customer, while keeping customer service and safety as the top priorities
Shift Supervisor
CVS/PharmacyShift Supervisor
Jun. 2010 - Dec. 2010East Amherst, New York• Determined proper staffing levels within the functional areas, and monitored said staffing • Provided ongoing training/retraining of employees • Administered policies and procedures in a fair and consistent manner • Operated the store in a safe, neat and orderly manner
Residential Life and Housing Assistant
University of Pittsburgh at BradfordResidential Life and Housing Assistant
Aug. 2011 - Aug. 2011Bradford, Pennsylvania• Assisted the Residential Life Coordinator in training the Residential Advisor and Section Leader team • Created an assessment to be filled out by the Residential Advisors and Section Leaders in regards to their training • Analyzed the aforementioned assessment to improve training for the following year • Assisted Residential Advisors and Section Leaders in creating advertising, programming plans, and informational flyers • Assisted the Housing Director with first-year and returning student move in
ACUHO-I Graduate Intern
University of Pittsburgh at BradfordACUHO-I Graduate Intern
May. 2011 - Jul. 2011Bradford, Pennsylvania• Assisted in supervising two summer residential advisors • Served in on duty rotations with full time professional staff in the office • Set up three campus visits (Penn State Behrend, Buffalo State College, Medaille College) to explore their residential systems • Served on the planning committee for a Small School Housing Mini-Conference (June 8-9, 2011) • Surveyed peer institutions on the use of telephones in their residence halls • Surveyed peer institutions on the use of their mascot • Aided in analyzing the EBI from the previous school year (2010-2011) • Aided in training the orientation leaders for Beginnings, Pitt-Bradford's summer orientation for incoming students • Aided in facilitating Beginnings • Was trained on how to SafeZone train others • Completed housing assignment for all incoming freshman • Created a sexual assault prevention brochure for the campus • Created signage for the commons flag display, an area where flags are hung representing all internationally born students who attend the University
Graduate Intern for the Office of Greek Affairs
University at BuffaloGraduate Intern for the Office of Greek Affairs
Jan. 2011 - May. 2011Buffalo/Niagara, New York Area• Led and co-advised the Panhellenic Council • Aided in building a vibrant, active female Greek community • Provided leadership in the design and implementation of an educational awareness program for the Greek community • Developed publications about the community for the campus • Assisted with the UB Greek Buffalo News Kids Day team
Graduate Assistant for Fraternity and Sorority Life
Rochester Institute of TechnologyGraduate Assistant for Fraternity and Sorority Life
Aug. 2010 - May. 2011Rochester, New York Area• Advised and coordinated the National Order of Omega, Rho Lambda, and Gamma Sigma Alpha Honor Societies • Coordinated Fraternity and Sorority Life strategic marketing • Advised 15 of the campus’ social Greek letter organizations o Met with national representatives from my respective organizations when in the Rochester area o Met with local leadership to ensure that the organization was properly functioning and that the members were having the most successful Greek experience possible • Served as the Fraternity and Sorority Life liaison to the Academic Support Center
Service Lane Manager
West Herr Toyota of WilliamsvilleService Lane Manager
Jun. 2010 - Aug. 2010Williamsville, New York• Responsible for greeting all customers utilizing the service area of the dealership. • Primary responsibility in greeting customers pulling their vehicles into the service bay, documenting their vehicle, escort them to their service advisor, and parking their vehicle in the service area. • Utilized West Herr’s scheduling program to schedule service appointments. • Performed assorted tasks such as checking tire pressure, answering basic questions, checking tire alignment, completing customer satisfaction calls, locking and unlocking the service bay, and keeping the service bay clean.
Student Assistant for the Center for Student Leadership and Community Engagement
University at BuffaloStudent Assistant for the Center for Student Leadership and Community Engagement
Jan. 2007 - May. 2010Buffalo/Niagara, New York Area• Performed clerical duties including answering the telephone, copying, and filing • Was knowledgeable about services offered by the office, and was able to answer basic questions about the campus • Created Microsoft Publisher advertisements, Excel spreadsheets of assessments, and typed up Word documents when requested or needed
Student Union Manager
University at BuffaloStudent Union Manager
Aug. 2006 - May. 2010Buffalo/Niagara, New York Area• Skilled at setting up and breaking down event equipment, including tables, chairs, and technology • Skilled at designing room set-ups to customer desires • Developed excellent customer service skills in regards to answering questions about campus and campus life for students, prospective students, and visitors to campus • Learned to multitask and perform duties necessary to maintain order in one of the busiest buildings on the Amherst campus • Aided the Operations and Events Manager with the scheduling of employees and with the new employee hiring process
Tax Assistant
United Refining CompanyTax Assistant
Dec. 2005 - Jan. 2006Warren, Pennsylvania
Front store customer service representative
CVS/PharmacyFront store customer service representative
May. 2003 - Sep. 2005Warren, Pennsylvania• Replenished stock on the shelves when needed • Developed film and printed pictures as requested by customers • Operated the cash register to process customer transactions, both in the front store and the pharmacy • Counted out medications as per the pharmacists' request
Tax Assistant
United Refining CompanyTax Assistant
May. 2005 - Aug. 2005Warren, Pennsylvania
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