Telenor SrbijaFacility Management and Real Estate Director
Apr. 2013 - Jun. 2015BelgradeContributing to realizing Telenor Montenegro and Telenor Serbia overall visions and goals regarding design, acquisition and lease of all premises, facility management operations: services and maintenance, administration, car fleet and transport support and archive. - Establishing and maintaining highly competent and efficient organization skilled in: design, acquisition and lease of premises (office space, retail, warehouse), operations, services and maintenance, document management (archive), administration support, car fleet and expats’ apartments. - Keeping continuous focus on high level of operational efficiency by achieving quality standards, optimal costs, time, health, safety, security and environment standards. - Creating and regularly following up on cost forecasts/budgets (OPEX and CAPEX) related to Department scope. - Leading the Project of redesign and expansion of retail network in Serbia and Montenegro. The scope of responsibility including successful execution on budget, time and quality, development of redesign concept and complex execution plan, set of new cross-functional decision-making processes and close alignment with Marketing and Sales. - Leading managers to fulfill department goals aligned with company strategy. Ensure alignment and coordination of all teams within Department. - Ensuring that the management receives reliable documentation/good item documents for handling items/decision-making initiatives in the projects. - Developing team organization with a high level of openness, direct and simple decision-making paths and clear lines of responsibility, result targets and a “culture of delivery” with focus on creating excellent customer experience in all areas of the organization. - Handling and developing managers’ knowledge and skills through competence development.