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Work Background
Associate Director, Software Engineering
Fifth Third BankAssociate Director, Software Engineering
Jul. 2023Cincinnati, Ohio, United States
Principal Information Security Engineer
Fifth Third BankPrincipal Information Security Engineer
Jan. 2021 - Jul. 2023Cincinnati, Ohio, United States
Lead IAM Engineer
Fifth Third BankLead IAM Engineer
Nov. 2019 - Jan. 2021Cincinnati, Ohio
VP of Services Delivery
The SCE GroupVP of Services Delivery
Dec. 2012 - Nov. 2019Chattanooga, Tennessee Area • Elevated the IT department to an enterprise level IT organizations by expanding the technology practices including consultative services, technical implementations and integrations with a variety of platforms and products like RSA, Ping Identity, Microsoft, Okta, and Pinn Technologies. • Developed and implemented processes for system and network security focusing on protecting company personnel, data and assets adhering to industry best practices, social engineering, intrusion detection, and intrusion prevention. • Established new processes and procedures streamlining business operations improving productivity and efficiency of people, process and systems resulting in improved metrics. • Chaired the AWS infrastructure committee establishing testing and learning lab, providing pre-and post-sale support to the sales division through technical demos and technology POC’s. • Consistently achieved department annual revenue goal of up to $4 million. • Evaluate, maintain and administer key business operations applications including Salesforce, LastPass, AutoTask (PSA), Office365, and RingCentral ensuring 100% availability for seamless business operations. • Collaborate with CEO and COO for continuous evaluation of policies and procedures focussing on security policies, management and operational procedures and overall guidelines for the grown enterprise. • Deliver elite customer service through responsive interfacing, problem assessment, prompt determination of corrective actions and comprehensive follow-up. • Integral participant in cross-functional troubleshooting of complex enterprise systems, software, applications and programs; deliver recommendations for solutions and improvements.
Sr. Solutions Architect
The SCE GroupSr. Solutions Architect
Apr. 2008 - Dec. 2012Austin, Texas AreaSME (Architecture, Implementations, Consulting and Support) for various IAM and MFA products. Take customers through the entire cycle of planning, architecting, deploying, then managing solutions. Lead the technical team, train and mentor newer hires. Strategically build additional technical lines of business.
L3 Developer
IBML3 Developer
Dec. 2007 - Apr. 2008Austin, Texas AreaResponsible for finding and fixing bugs in Lotus Notes/Domino product. Maintained functional knowledge of C/C++, Java, XML, JavaScript, LotusScript, HTML, and Notes/Domino application architecture. ▪ Successfully identified and fixed security flaws in code that could have led to potential exploits. ▪ Received several awards for outstanding performance and promoted numerous times. ▪ Worked with team members to develop (code) applications which made daily tasks easier. One of which was deployed worldwide for use by the Lotus support organization. ▪ Handled increased workload with staffing cuts and ensured fluid business operations. ▪ Fixed and submitted code enhancements.
Software Engineer
IBMSoftware Engineer
Oct. 2004 - Dec. 2007Austin, Texas AreaProvided world class support to customers utilizing the Lotus Notes/Domino platform for development. Addressed problems that crossed multiple technical functional areas. Analyzed logs and/or trace information. Inspected/provided code updates/samples. Involved in documenting business process by identifying application requirements and checking feasibility of the desired system and tracking business requirements. Led initiatives for the inclusion of major sets of fixes in new features of company products. ▪ Wrote root cause analysis and explanation of debugging and testing. ▪ Improved quality standards by introducing processes when monitoring error reporting. ▪ Obtained information on project limitations, capabilities, interfaces, and performance requirements and then designed systems. Deployed applications. ▪ Utilized causal analysis, process evaluation, and defect prevention. ▪ Tracked and maintained accurate process data in quality reporting tools. Identified, documented, and validated process errors and ensured accuracy and stability of process. ▪ Troubleshot and debugged codes that users were working with in any of the Lotus proprietary languages, HTML, JavaScript, or Java. Advised customers on potential security threats that may be introduced via custom applications.
Web Developer
Sterling Testing SystemsWeb Developer
Aug. 2004 - Oct. 2004Greater New York City Area- Website maintenance and additions. - Internal web applications using ASP, HTML, Javascript, CSS, XML integrated with MSSQL Server. - Maintenance and creation of stored procedures.
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