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Work Background
InfluenceLogicCustomer Success Manager
Jan. 2024Build strong, long-term relationships with customers by staying in constant communication and efficiently resolving issues Coordinated with finance, compliance, and engineering teams to ensure all customer questions were answered in a timely manner according to SLA’s Outlined and executed on a vendor validation plan to prevent fraud and authenticate accounts
InfluenceLogicContent Optimization Manager
Sep. 2022 - Sep. 2023Phoenix, Arizona, United StatesMet with clients to understand key brand goals and campaign objectives Helped develop scripts and talking points on behalf of marketing clients for Influencer Marketing campaigns Copyedited submitted Influencer scripts to improve customer acquisition costs
InfluenceLogicSenior Influencer Partnership Manager
Aug. 2019 - Sep. 2022Phoenix, Arizona AreaIdentify, recruit, and negotiate deals with social media influencers on behalf of our marketing clients: Aspiration, BetterHelp, LetsGetChecked, Thryve, and Keen. Managed a high volume CPM spend on behalf of our clients on the Youtube platform Built deep relationships with influencers across a network of platforms: Youtube, Instagram, Tiktok, Spotify Podcasts
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