One Spine ChiropracticMarketing Executive Cum Clinic Consultant
Jan. 2020 - Jul. 2020SingaporeI. Providing exceptional customer service that goes beyond call of duty.
II. Answering phone calls & appointment handling for patients.
III. Multi-tasking & managing patient flow, assisting doctors in day
to day operations providing assistance at health talks, upholding
cleanliness of clinic premises.
IV. Ensure quality of standards across individual assigned clinic.
V. Ensure daily, monthly & quarterly reports are done.
VI. Handled regular follow-ups and follow ups for new patients
weekly.
VII. Handled inventory, utilities of clinic and maintenance of clinic
equipment.
VIII. Responsible for defining, identifying and executing various
marketing strategies in accordance to business needs.
IX. Conducts research to identify industry trends and commercial
opportunities.
X. Develop & implement campaigns in accordance with objectives
and budgets.
XI. Provides advice on branding, positioning, communications and
other marketing issues.
XII. Develop and nurture relations with external collaborators and
in-house clients.
XIII. Give direction to marketing efforts with the most effective &
appropriate tools.
XIV. Keep abreast of emerging trends and share relevant to industry
knowledge and insights.
XV. Execute strategic tasks and monitoring outcomes. XVI. Plan, produce and execute video concepts, prepare copywriting and shooting scripts according to business requirements.
XVII. Shoot and edit videos according to clients’ videography
concepts.
XVIII. Involve in pre-production and post-production activities.
XIX. Define most important social media KPIs, Monitoring of SEO and user engagement for better optimisation.
XX. Manage and oversee social media content and accounts.