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Work Background
Program Manager
NHSProgram Manager
Sep. 2024Southampton, England, United KingdomWessex Secure Data Environment Programme. ๐†๐จ๐ฏ๐ž๐ซ๐ง๐š๐ง๐œ๐ž ๐š๐ง๐ ๐Ž๐ฏ๐ž๐ซ๐ฌ๐ข๐ ๐ก๐ญ: Enhanced Programme Board efficiency by improving member's communication, streamlining agenda preparation, and ensuring timely submission of papers. ๐๐ซ๐จ๐ ๐ซ๐š๐ฆ๐ฆ๐ž ๐ƒ๐จ๐œ๐ฎ๐ฆ๐ž๐ง๐ญ๐š๐ญ๐ข๐จ๐ง: Developed key artefacts, including project briefs, risk logs, action logs, and highlight reports. Delivered detailed project workbooks with RAID management and lessons learned for multiple working groups. ๐‘๐ข๐ฌ๐ค ๐š๐ง๐ ๐ˆ๐ฌ๐ฌ๐ฎ๐ž ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ: Implemented a robust risk framework, ensuring escalated risks were addressed. Conducted regular progress meetings and exception reporting for issue visibility and resolution. ๐’๐ญ๐š๐ค๐ž๐ก๐จ๐ฅ๐๐ž๐ซ ๐„๐ง๐ ๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ: Primary escalation point for project executives, addressing stakeholder concerns and escalating risks effectively. Maintained strong relationships with NHS England to ensure timely financial and progress reporting. ๐๐ซ๐จ๐ ๐ซ๐š๐ฆ๐ฆ๐ž ๐‚๐จ๐จ๐ซ๐๐ข๐ง๐š๐ญ๐ข๐จ๐ง: Streamlined highlight reporting to clarify project status and priorities. Oversaw resource management, including contractor recruitment, ensuring alignment with budgets and programme needs. ๐…๐ข๐ง๐š๐ง๐œ๐ข๐š๐ฅ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ: Supported financial reporting by collaborating with finance consultants to monitor expenditure and meet NHS England requirements. ๐“๐ž๐š๐ฆ ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ: Fostered collaboration and accountability through weekly updates and a supportive communication approach. Provided guidance on MSP frameworks to enhance controls and assurance processes. ๐๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐š๐ง๐œ๐ž ๐Œ๐จ๐ง๐ข๐ญ๐จ๐ซ๐ข๐ง๐  ๐š๐ง๐ ๐‘๐ž๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ : Implemented KPIs and structured progress meetings to track performance. Ensured clear reporting of decisions, risks, and updates to senior stakeholders. ๐‚๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐š๐ง๐œ๐ฒ ๐š๐ง๐ ๐€๐๐ฏ๐ข๐ฌ๐จ๐ซ๐ฒ: Reviewed project initiation documents and provided recommendations to improve governance and delivery processes.
Programme Manager
Natural EnglandProgramme Manager
Jun. 2023 - Mar. 2024United KingdomIn my role as Programme Manager for the Strengthening Delivery Programme at Natural England, I've led a series of initiatives aimed at enhancing delivery capabilities and driving significant organisational change. Here are some highlights of my contributions: ๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฒ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ & ๐——๐—ฒ๐˜€๐—ถ๐—ด๐—ป: โ— Led the Strengthening Delivery Programme, focusing on key areas such as operating model refinement, performance review systems, capability and leadership development, and process reform. โ— Managed the programme's scope and planning, employing MSP-centric and organisational change design principles to ensure strategic alignment and effective delivery. ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—˜๐˜…๐—ฐ๐—ฒ๐—น๐—น๐—ฒ๐—ป๐—ฐ๐—ฒ: โ— Developed and implemented the blueprint for the target operating model, facilitating effective and integrated programme delivery. โ— Enhanced governance, assurance, and project programme management frameworks to support new roles and capabilities within the organization. ๐—ฃ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ & ๐—ฅ๐—ถ๐˜€๐—ธ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: โ— Introduced new performance management systems, incorporating KPIs and risk management reforms to monitor and drive programme success. ๐—ฆ๐˜๐—ฎ๐—ธ๐—ฒ๐—ต๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—˜๐—ป๐—ด๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ & ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: โ— Strengthened relationships with key stakeholders, setting clear expectations and enhancing the organization's reputation through strategic partnerships. โ— Leveraged engaging communication strategies to drive change, inspire teams, and promote active staff engagement in decision-making and customer service improvements. ๐—œ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป & ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ: โ— Encouraged innovative thinking and challenged the status quo to foster continuous improvement and adaptability within the programme. โ— Built and led a strong guiding team, fostering cohesive leadership and a unified vision across the organization.
Member Board of Trustees | Non-Executive Director
The Institute of Leadership & ManagementMember Board of Trustees | Non-Executive Director
Mar. 2023Serving as a Board Member of Trustees, I am committed to upholding the highest standards of integrity and governance to ensure the Institute's success and sustainability. My key responsibilities include: ๐—š๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ป๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—–๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ: โ— Upholding the Institute's values in all professional and personal dealings, ensuring integrity and avoiding conflicts of interest. โ— Ensuring compliance with legal requirements, Charity Commission mandates, and adherence to the Institute's Memorandum and Articles of Association and Bye Laws. โ— Overseeing the preparation and filing of reports and accounts to maintain transparency and accountability. ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ: โ— Actively participating in regular Board meetings (4 per year) to contribute to the strategic direction and policy development of the Institute. โ— Supporting the appointment and performance monitoring of the Instituteโ€™s Chief Executive Officer, including remuneration reviews to ensure effective leadership. ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐—ข๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ด๐—ต๐˜ ๐—ฎ๐—ป๐—ฑ ๐—ฅ๐—ถ๐˜€๐—ธ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: โ— Ensuring the Institute's solvency and prudent management of funds and assets, aligning with its objectives and avoiding undue risk. โ— Taking special care in the investment and borrowing of funds, employing reasonable care and skill to safeguard the Institute's financial health. ๐—ฃ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜ ๐—ฎ๐—ป๐—ฑ ๐—˜๐˜…๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐—น ๐—ฅ๐—ฒ๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€: โ— Utilizing personal skills and experience to contribute to the Institute's efficiency and effectiveness. โ— Acting as a brand ambassador, representing the Institute on formal occasions with external stakeholders, enhancing its reputation and outreach. ๐—”๐—ฑ๐˜ƒ๐—ถ๐˜€๐—ผ๐—ฟ๐˜† ๐—ฎ๐—ป๐—ฑ ๐——๐˜‚๐—ฒ ๐——๐—ถ๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒ: โ— Advocating for the procurement of external professional advice on matters posing material risk or where duties may be breached, ensuring informed decision-making and risk mitigation.
Business Mentor
Enterprise NationBusiness Mentor
Mar. 2023 - Sep. 2023RemoteI specialize in 1:1 mentoring for small businesses, focusing on solopreneurship, marketing funnel development, and contract acquisition. Proudly supporting Enterprise Nation's government-backed scheme as a trained EMCC Coach & Mentor Practitioner.
Programme Manager
Natural EnglandProgramme Manager
Jan. 2023 - Jun. 2023United KingdomIn my role as Programme Manager for the AE Evidence programme, I was responsible for maintaining the integrity and coherence of the programme, managing risks, and ensuring the successful planning and resource allocation. My key contributions included: ๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฒ ๐—ฃ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—–๐—ผ๐—ป๐˜๐—ฟ๐—ผ๐—น๐˜€: โ— Ensured the overall integrity and day-to-day oversight of the AE Evidence programme, developing key milestones and tracking delivery progress. โ— Maintained relevant governance structures in collaboration with DEFRA FCP commissioners to support programme objectives. ๐—ฅ๐—ถ๐˜€๐—ธ ๐—ฎ๐—ป๐—ฑ ๐—œ๐˜€๐˜€๐˜‚๐—ฒ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: โ— Led risk and issue management processes, developing mitigation actions and escalation paths as necessary. โ— Collaborated with the wider team to identify project dependencies and provided strategic direction and guidance, managing contractual and commercial issues effectively. ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—–๐—ฎ๐˜€๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฒ ๐—ฃ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด: โ— Secured necessary assurances and sign-offs for business cases, coordinating with NE Investment Committee and other relevant bodies. โ— Managed the annual programme development process, including programme bids invitation, bid evaluation, and the establishment of the future procurement pipeline. ๐—ฅ๐—ฒ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: โ— Oversaw and reported on programme expenditure, tracking financial risks and providing progress narratives for individual projects. โ— Responsible for budget and purchase requisition sign-offs, ensuring the allocation of necessary resources and maintaining quarterly staff resource forecasts. ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ & ๐—ฆ๐˜๐—ฎ๐—ธ๐—ฒ๐—ต๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: โ— Liaised with Defra FFCP & Policy, ensuring their input and support for the programme and facilitating report publications. โ— Oversaw programme communications, supporting the AE Evidence comms lead in developing strategic and annual communication plans.
Workforce & Project Lead
UK Health Security AgencyWorkforce & Project Lead
Sep. 2021 - Oct. 2022London, England, United KingdomAs Workforce and Project Lead, I optimized workforce strategy and operations, employing a Kanban approach for efficiency. Key achievements include: โ— ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ: Managed daily operations, ensuring project alignment and execution. โ— ๐—š๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ป๐—ฎ๐—ป๐—ฐ๐—ฒ & ๐—”๐—ฐ๐—ฐ๐—ผ๐˜‚๐—ป๐˜๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†: Established frameworks for program integrity and stakeholder confidence. โ— ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—ฃ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด: Developed workforce planning structures, aligning with project milestones for program success. โ— ๐—ฆ๐˜๐—ฎ๐—ธ๐—ฒ๐—ต๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—˜๐—ป๐—ด๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Led strategic vision workshops, effectively engaging stakeholders. โ— ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—–๐—ฎ๐˜€๐—ฒ ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜: Collaborated with HR and finance to justify resource allocations. โ— ๐—ฅ๐—ถ๐˜€๐—ธ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Managed RAID processes, documenting and mitigating risks. โ— ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ ๐—ถ๐—ป ๐—–๐—ต๐—ฎ๐—ป๐—ด๐—ฒ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Guided programs with best practices in change management and resourcing. โ— ๐—ง๐—ต๐—ถ๐—ฟ๐—ฑ-๐—ฃ๐—ฎ๐—ฟ๐˜๐˜† ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Built trust with providers, ensuring effective communication and information sharing. โ— ๐—”๐——๐—ž๐—”๐—ฅ ๐—œ๐—บ๐—ฝ๐—น๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Applied ADKAR in organizational transitions, managing restructuring challenges. โ— ๐—ง๐—ฎ๐—น๐—ฒ๐—ป๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Directed recruitment, aligning talent onboarding with program needs. โ— ๐—ฅ๐—ฒ๐—ฐ๐—ผ๐—ด๐—ป๐—ถ๐˜๐—ถ๐—ผ๐—ป: Received UKHSA commendation for exceptional performance during COVID-19. My role was instrumental in driving workforce efficiency, program excellence, and strategic alignment.
Business Mentor
City Launch LabBusiness Mentor
Apr. 2021 - Aug. 2023London, England, United KingdomI mentor ambitious startups at City University's City Launch Lab, guiding entrepreneurs through business strategy, marketing, self-leadership, and team development. My focus is on startups ready to launch their MVP or seeking initial investment, helping them gain clarity and direction for success.
Relationship & Engagement Lead Consultant
UK Health Security AgencyRelationship & Engagement Lead Consultant
Mar. 2021 - Sep. 2021As the lead facilitator between central government and local authorities in the North West of England, my role encompassed: โ— ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—Ÿ๐—ถ๐—ฎ๐—ถ๐˜€๐—ผ๐—ป: Act as the lead facilitator between central government and local authorities within the North West of England concerning strategy, policy, commercial, financial and communication issues. โ— ๐—”๐—ฑ๐˜ƒ๐—ผ๐—ฐ๐—ฎ๐—ฐ๐˜†: Represent and advocate for North West of England Local Authorities concerning strategic planning and implementation of the Community Testing Programme. โ— ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฎ๐—ป๐—ฐ๐—ฒ: Be up-to-date with the Test & Trace strategy and Policy, and act as the subject-matter expert to help support Local Authorities with their local strategic planning and implementation. โ— ๐——๐—ฎ๐˜๐—ฎ ๐—ฟ๐—ฒ๐—ฝ๐—ผ๐—ฟ๐˜๐—ถ๐—ป๐—ด: Report on testing numbers for the North West of England to help quality assure and support local authorities where there is a demand or challenges. โ— ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—œ๐—ป๐—ฝ๐˜‚๐˜: Help shape and inform the Community Testing Programme Strategy and Policy through local intel and insights. โ— ๐—•๐—ฒ๐˜€๐˜ ๐—ฃ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—ฆ๐—ต๐—ฎ๐—ฟ๐—ถ๐—ป๐—ด: Provide best practice and case studies from local authorities to help improve DHSC's approach towards COVID-19 testing across England. My contributions were pivotal in enhancing the effectiveness and strategic alignment of the Community Testing Programme.
Senior Implementation Manager - NHSX
NHSSenior Implementation Manager - NHSX
Mar. 2020 - Mar. 2021London, England Metropolitan AreaIn my pivotal role within NHS England's Empower the Person team and subsequently NHSX, I've managed the digital transformation of healthcare services, with a special focus on Digital Child Health across England. My responsibilities blend strategic oversight with hands-on project management, driving innovation and ensuring the seamless delivery of digital healthcare solutions. ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€: ๐™‹๐™ง๐™ค๐™Ÿ๐™š๐™˜๐™ฉ ๐™‡๐™š๐™–๐™™๐™š๐™ง๐™จ๐™๐™ž๐™ฅ: Managed key projects, including the nationwide implementation of Digital Child Health, ensuring all deliverables met strict timing, scope, and budget requirements. ๐™„๐™ฃ๐™ฃ๐™ค๐™ซ๐™–๐™ฉ๐™ž๐™ค๐™ฃ & ๐™Ž๐™ฉ๐™ง๐™–๐™ฉ๐™š๐™œ๐™ฎ: Conducted Technical Gap Analyses to foster digital innovation in child health, employing Agile methodologies and change management principles for effective execution. ๐™Ž๐™ฉ๐™–๐™ ๐™š๐™๐™ค๐™ก๐™™๐™š๐™ง ๐™€๐™ฃ๐™œ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Developed and executed a comprehensive communication strategy, enhancing Director-level stakeholder relations across ALBs, Public Health Commissioners, and NHS Digital, among others. ๐˜พ๐™๐™–๐™ฃ๐™œ๐™š ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Led the change roadmap, maintaining stakeholder focus on desired outcomes and benefits, and contributed significantly to regional digital maturity. ๐™€๐™ญ๐™ฅ๐™š๐™ง๐™ฉ๐™ž๐™จ๐™š ๐™๐™š๐™˜๐™ค๐™œ๐™ฃ๐™ž๐™ฉ๐™ž๐™ค๐™ฃ: Recognized as a subject matter expert in digital healthcare implementation, particularly in areas like Digital Child Health and Maternity, addressing specific challenges such as winter pressures and BAME issues. ๐™๐™š๐™–๐™ข ๐™‡๐™š๐™–๐™™๐™š๐™ง๐™จ๐™๐™ž๐™ฅ: Directed a project team, fostering high productivity and continuous improvement through performance monitoring and training. My role has been instrumental in advancing NHS's digital agenda, enhancing patient care through technology, and establishing robust digital services that empower both patients and healthcare providers.
Pastoral Parish Council Member
St Joseph's ChurchPastoral Parish Council Member
Apr. 2019 - Mar. 2023London, England, United KingdomAs a dedicated member of the parish council, I represent the interests of our parish and its residents, ensuring accessibility and responsiveness to their needs. My role involves: โ— ๐—˜๐—ป๐—ด๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ & ๐—ฅ๐—ฒ๐—ฝ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ป๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Being accessible to parishioners, addressing their concerns, and representing their interests. โ— ๐—–๐—ผ๐˜‚๐—ป๐—ฐ๐—ถ๐—น ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ถ๐—ฐ๐—ถ๐—ฝ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Regularly attending council meetings, engaging in discussions, and voting on crucial parish issues. โ— ๐—ฃ๐—ผ๐—น๐—ถ๐—ฐ๐˜† ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜: Contributing to policy and regulation development to govern parish operations effectively. โ— ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐—ข๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ด๐—ต๐˜: Monitoring the parish budget to ensure responsible and effective resource allocation. โ— ๐—™๐—ฎ๐—ฐ๐—ถ๐—น๐—ถ๐˜๐˜† ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Overseeing the maintenance and improvement of parish facilities, including the church hall and buildings. โ— ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜† ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜: Actively participating in initiatives to foster a strong, vibrant community. โ— ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Working with local schools, councils, and agencies to promote the parish's interests. โ— ๐—”๐—ฑ๐˜ƒ๐—ถ๐˜€๐—ผ๐—ฟ๐˜† ๐—ฅ๐—ผ๐—น๐—ฒ: Advising the Priest on liturgical planning, evangelization, and resource utilization. โ— ๐—ฆ๐—ฝ๐—ถ๐—ฟ๐—ถ๐˜๐˜‚๐—ฎ๐—น ๐—š๐—ฟ๐—ผ๐˜„๐˜๐—ต: Promoting spiritual development through programs, events, and other initiatives. โ— ๐—–๐—ต๐—ฎ๐—ฟ๐—ถ๐˜๐˜† & ๐—ฆ๐—ผ๐—ฐ๐—ถ๐—ฎ๐—น ๐—๐˜‚๐˜€๐˜๐—ถ๐—ฐ๐—ฒ: Supporting charitable works and social justice efforts within and beyond the parish. โ— ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—œ๐—บ๐—ฝ๐—น๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Encouraging community participation in parish life through strategic initiatives. My commitment is to the spiritual, social, and structural well-being of our parish community.
Author
Michael TabiradeAuthor
Aug. 2017London, United KingdomI'm thrilled to have announced the publication of my first book back in 2017, available in Kindle format and paperback on Amazon. "Understand Reach Expand" is designed to empower readers by exploring the profound impact of our thoughts on personal and professional success. Since then, I have produced additional books in the series, and one other outside the series. Here's what you can expect to discover: ๐—ง๐—ต๐—ฒ ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐—ผ๐—ณ ๐—ง๐—ต๐—ผ๐˜‚๐—ด๐—ต๐˜: Gain insights into the importance of how we think and its influence on our lives. ๐—ฆ๐—ฒ๐—น๐—ณ-๐—ช๐—ผ๐—ฟ๐˜๐—ต ๐—ฎ๐—ป๐—ฑ ๐—ฉ๐—ฎ๐—น๐˜‚๐—ฒ: Learn to discover and appreciate your inherent self-worth and value. ๐—ข๐˜ƒ๐—ฒ๐—ฟ๐—ฐ๐—ผ๐—บ๐—ถ๐—ป๐—ด ๐—•๐—ฎ๐—ฟ๐—ฟ๐—ถ๐—ฒ๐—ฟ๐˜€: Strategies to overcome limitations and fears that hinder growth. ๐—ฃ๐—ฎ๐˜๐—ต ๐˜๐—ผ ๐—ฆ๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€: Practical steps to position yourself for success in any pursuit. This book is for anyone looking to transform their mindset and achieve unprecedented success. Whether you're navigating personal challenges or aiming for professional growth, "Understand Reach Expand" offers valuable guidance and strategies. Check out the book today and embark on a journey to unlock your full potential: http://bit.ly/URE_Book1
Public Health Commissioner - NHS England London Region
NHSPublic Health Commissioner - NHS England London Region
May. 2017 - Mar. 2020London, United KingdomMy responsibilities span from procurement and mobilization of Child Health Information Services (CHIS) to the strategic management of vaccination campaigns, embodying a commitment to enhancing community health through effective program delivery and data-driven strategies. ๐—ž๐—ฒ๐˜† ๐—–๐—ผ๐—ป๐˜๐—ฟ๐—ถ๐—ฏ๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€: โ— Project Management: Directed CHIS Procurement and Mobilisation projects, ensuring seamless execution from inception to completion by identifying core requirements and key project features. โ— Strategic Advisory: Acted as a pivotal advisor for Child Health Information Services and Contract Systems Management, guiding the team with expert insights. โ— Procurement Excellence: Crafted essential procurement documentation, including Information to Tender and Memorandum of Understanding, underpinning the robust framework of our health services contracts. โ— Program Oversight: Managed contracts for critical services like Maternity and Immunisations, including school-aged vaccination programmes, ensuring high standards of healthcare delivery. โ— Influenza Programme Development: Played a key role in the development and performance monitoring of the influenza programme for London, focusing on the childhood segment and GP performance in North West London. โ— Collaboration & Coordination: Fostered strong partnerships with department heads, CCGs, and local authorities to facilitate vaccination uptake across London. โ— Data Analysis & Reporting: Leveraged public health data to drive informative discussions and developed performance reporting templates for vaccination surveillance. โ— Public Health Advocacy: Engaged in media promotion and education on vaccinations via social media, raising public awareness and participation. My expertise in report-system development, problem-solving, and strategic commissioning has been instrumental in advancing London's public health objectives, particularly in the critical areas of maternal and childhood immunisation programmes.
Contract Manager
NHSContract Manager
Nov. 2016 - Mar. 2017London, England, United KingdomIn my role as Assistant Contracts Manager within NHS England's Public Health division, I played a pivotal role in enhancing the efficiency and effectiveness of public health contracts management. ๐—ž๐—ฒ๐˜† ๐—”๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€: ๐˜พ๐™ค๐™ฃ๐™ฉ๐™ง๐™–๐™˜๐™ฉ๐™จ ๐™Š๐™ซ๐™š๐™ง๐™จ๐™ž๐™œ๐™๐™ฉ: Managed the contracts tracker to monitor progress across all public health contracts, ensuring timely and effective delivery against objectives. ๐˜พ๐™ค๐™ก๐™ก๐™–๐™—๐™ค๐™ง๐™–๐™ฉ๐™ž๐™ซ๐™š ๐™€๐™ญ๐™ฅ๐™š๐™ง๐™ฉ๐™ž๐™จ๐™š: Worked closely with commissioning colleagues, finance, and the Head of Public Health to offer expert advice on contract management and monitoring, fostering a collaborative environment for best practice sharing. ๐™„๐™ฃ๐™ฃ๐™ค๐™ซ๐™–๐™ฉ๐™ž๐™ซ๐™š ๐˜พ๐™ค๐™ฃ๐™ฉ๐™ง๐™–๐™˜๐™ฉ ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ž๐™ค๐™ฃ: Developed contracts, particularly for Immunisations, incorporating quality schedules and finance schedules to incentivise service provider performance. ๐™Ž๐™ฎ๐™จ๐™ฉ๐™š๐™ข๐™–๐™ฉ๐™ž๐™˜ ๐™๐™š๐™ฅ๐™ค๐™ง๐™ฉ๐™ž๐™ฃ๐™œ: Introduced systematic reporting templates aligned with service specifications, enhancing the quality of service delivery and enabling effective measurement of service provider project outcomes. ๐˜พ๐™ค๐™ฃ๐™ฉ๐™ง๐™–๐™˜๐™ฉ ๐™‰๐™š๐™œ๐™ค๐™ฉ๐™ž๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™Ž๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ: Assisted the Head of Contracts in negotiations, interpreting provider proposals, and ensuring alignment with strategic health objectives through CQUINs and QIPPs. ๐™๐™ง๐™–๐™ž๐™ฃ๐™ž๐™ฃ๐™œ ๐™–๐™ฃ๐™™ ๐˜ฟ๐™š๐™ซ๐™š๐™ก๐™ค๐™ฅ๐™ข๐™š๐™ฃ๐™ฉ: Delivered comprehensive training to public health colleagues on contract management, establishing robust commissioning systems. ๐™Ž๐™ฉ๐™ง๐™–๐™ฉ๐™š๐™œ๐™ž๐™˜ ๐™‹๐™ก๐™–๐™ฃ๐™ฃ๐™ž๐™ฃ๐™œ: Spearheaded the development and implementation of an Organizational Development Strategic Plan, significantly improving management structures, programme delivery, and performance within the department. This role underscored my ability to drive strategic improvements and operational efficiencies in public health contract management, contributing to the overarching goal of enhancing public health services across London.
Program Management Consultant | Founder & CEO
Masteri Group LtdProgram Management Consultant | Founder & CEO
Oct. 2016London, United KingdomI lead a consultancy dedicated to driving transformative change in organisations by aligning strategy, operations, and leadership development, empowering leaders and teams to excel through practical solutions that deliver measurable business impact. ๐—ข๐˜‚๐—ฟ ๐—–๐—ผ๐—ฟ๐—ฒ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€: Masteri specialises in 3 key areas: โ€ข Programme Management: Providing end-to-end management of complex programmes, ensuring alignment with strategic goals, and delivering projects on time, within scope, and on budget. โ€ข Strategic Change Management: Designing and implementing change management strategies that drive successful transitions, enhance performance, and build organisational resilience. โ€ข Leadership & Executive Coaching: Offering personalised coaching to executives and senior leaders to enhance effectiveness, drive business growth, and foster a high-performance culture. ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€ ๐—ฎ๐˜€ ๐—–๐—˜๐—ข: I am committed to steering Masteri towards delivering excellence in every engagement. My key responsibilities include: โ— ๐™Ž๐™ฉ๐™ง๐™–๐™ฉ๐™š๐™œ๐™ž๐™˜ ๐™‡๐™š๐™–๐™™๐™š๐™ง๐™จ๐™๐™ž๐™ฅ: Defining and executing Masteri's strategic direction, ensuring our services meet market demands and client needs while adhering to our core values. โ— ๐˜ฝ๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ ๐˜ฟ๐™š๐™ซ๐™š๐™ก๐™ค๐™ฅ๐™ข๐™š๐™ฃ๐™ฉ: Identifying and pursuing growth opportunities, expanding our client base, and continuously refining our service offerings to provide cutting-edge solutions. ๐™Œ๐™ช๐™–๐™ก๐™ž๐™ฉ๐™ฎ ๐˜ผ๐™จ๐™จ๐™ช๐™ง๐™–๐™ฃ๐™˜๐™š: Ensuring the highest standards of service delivery across all programmes and consulting engagements, with a focus on achieving tangible and sustainable outcomes. ๐˜พ๐™ก๐™ž๐™š๐™ฃ๐™ฉ ๐™€๐™ฃ๐™œ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Actively maintaining relationships with clients, ensuring that Masteri consistently delivers transformative results and exceeds client expectations. Connect with us to discover how our services can align with your aspirations, and let's embark on a journey to create a legacy of honest impact together.
Digital Child Health Project Manager & Commissioner - NHS England
NHSDigital Child Health Project Manager & Commissioner - NHS England
Apr. 2016 - May. 2017London, England, United KingdomAs the Child Health Information Services (CHIS) Project Lead for the 2016/17 Procurement at NHS England, I spearhead a pivotal initiative aimed at revolutionizing child health information management. My role harnesses critical skills in stakeholder facilitation, project and procurement management, aligned with NHS's strategic vision, including the 5-Year Forward View. ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—”๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€: ๐™Ž๐™ฉ๐™ง๐™–๐™ฉ๐™š๐™œ๐™ž๐™˜ ๐™‡๐™š๐™–๐™™๐™š๐™ง๐™จ๐™๐™ž๐™ฅ: Currently leading the CHIS 2016/17 Procurement, focusing on creating an integrated engine to enhance child health record management and support the development of the eRedbook. ๐™‹๐™ง๐™ค๐™˜๐™ช๐™ง๐™š๐™ข๐™š๐™ฃ๐™ฉ ๐™€๐™ญ๐™ฅ๐™š๐™ง๐™ฉ๐™ž๐™จ๐™š: Developed comprehensive procurement documents including the Memorandum of Information (MoI), Information to Tender (ITT) guidance, and Qualification Questions, laying the groundwork for transparent and effective vendor selection. ๐™„๐™ฃ๐™ฃ๐™ค๐™ซ๐™–๐™ฉ๐™ž๐™ซ๐™š ๐™€๐™ฃ๐™œ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Organized the first-of-its-kind CHIS London 2017 Marketing Engagement Event, facilitating collaboration and understanding between stakeholders and potential partners. ๐™‹๐™ง๐™ค๐™Ÿ๐™š๐™˜๐™ฉ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Played a crucial role in the School Aged Vaccination Procurement project, accelerating my competencies in project leadership, enhancing my critical analysis skills, and reinforcing my ability to influence during core team meetings. ๐™Š๐™ฅ๐™š๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐™€๐™ญ๐™˜๐™š๐™ก๐™ก๐™š๐™ฃ๐™˜๐™š: Continuously ensuring timely and accurate payments to all 1,500 GPs in London for the delivery of Directed Enhanced Services for 2015/16 and 2016/17, showcasing my commitment to operational efficiency and effectiveness. This role demands a blend of strategic insight, operational diligence, and a deep understanding of public health priorities, enabling me to contribute significantly to the NHS's mission of improving child health services across London.
Public Speaker
Michael TabiradePublic Speaker
Sep. 2015London, United KingdomAs a passionate advocate for personal and professional development, I've had the privilege of sharing my insights on success, mindset, and motivation across a variety of platforms and institutions. My aim is to "Provide the Ambitious with a System for Success," offering strategies, tools, and concepts that enhance the quality of one's thoughts and drive committed action. ๐—™๐—ฒ๐—ฎ๐˜๐˜‚๐—ฟ๐—ฒ๐—ฑ ๐—ฆ๐—ฝ๐—ฒ๐—ฎ๐—ธ๐—ถ๐—ป๐—ด ๐—˜๐—ป๐—ด๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€: โ— ๐˜ฝ๐˜ฝ๐˜พ ๐™๐™–๐™™๐™ž๐™ค 1 - ๐™‡๐™ž๐™ค๐™ฃ๐™ƒ๐™š๐™–๐™ง๐™ฉ: https://rb.gy/3g2nrd โ— ๐™๐™๐™š ๐™ƒ๐™ช๐™ข๐™–๐™ฃ๐™ž๐™จ๐™ž๐™ฃ๐™œ ๐™๐™ž๐™ฃ๐™–๐™ฃ๐™˜๐™š ๐™‹๐™ค๐™™๐™˜๐™–๐™จ๐™ฉ: https://rb.gy/he1rps โ— ๐˜พ๐™ค๐™ข๐™š๐™—๐™–๐™˜๐™  ๐™‰๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™‹๐™ค๐™™๐™˜๐™–๐™จ๐™ฉ: https://rb.gy/0s80ph โ— ๐™‡๐™ž๐™ซ๐™š๐™ก๐™ž๐™๐™ค๐™ค๐™™ ๐™ˆ๐™–๐™ฉ๐™ฉ๐™š๐™ง๐™จ ๐™‹๐™ค๐™™๐™˜๐™–๐™จ๐™ฉ: https://rb.gy/z7lls6 โ— ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ž๐™ซ๐™š๐™จ ๐™ž๐™ฃ ๐™๐™ค๐™˜๐™ช๐™จ ๐™‹๐™ค๐™™๐™˜๐™–๐™จ๐™ฉ: https://rb.gy/fe7twd โ— ๐™๐™๐™š ๐™‡๐™š๐™ฉโ€™๐™จ ๐™๐™–๐™ก๐™  ๐™๐™–๐™˜๐™ฉ๐™จ ๐™‹๐™ค๐™™๐™˜๐™–๐™จ๐™ฉ: https://rb.gy/k1p6kz โ— ๐™๐™๐™š ๐™‚๐™ค๐™ค๐™™ ๐™…๐™ค๐™ก๐™ก๐™ค๐™›: https://rb.gy/7y2amd โ— ๐˜ผ๐™‹๐™ˆ๐™‚ ๐™„๐™ฃ๐™ฉ๐™š๐™ง๐™ฃ๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก: https://rb.gy/1hv2zz โ— ๐™‰๐™–๐™จ๐™๐™šโ€™๐™จ ๐˜พ๐™ค๐™ง๐™ฃ๐™š๐™ง ๐™‡๐™ž๐™ซ๐™š: https://rb.gy/r5tkue โ— ๐™ˆ๐™ฎ ๐™๐™–๐™ก๐™ ๐™จ: https://michaeltabirade.com/category/my-talks/ ๐—ข๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—œ'๐˜ƒ๐—ฒ ๐—ฆ๐—ฝ๐—ผ๐—ธ๐—ฒ๐—ป ๐—”๐˜: BYP Network, Future Varsity, Starr Radio, University of West England, City Launch Lab, Metropolitan University - Verve Radio, Ministry of Housing, Communities and Local Government, NHS England - Mental Health Network, CAPCO, Metro Bank - London meetup โ€œ4 hour work weekโ€, The Best You Expo, ShawMind, Marsh Finance, University of Leicester, and more. ๐— ๐˜† ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€: If you're seeking a speaker who can truly make an impact and inspire your audience to take action, feel free to connect with me.
Public Health Project Officer - NHS England London Region
NHSPublic Health Project Officer - NHS England London Region
Sep. 2015 - Apr. 2016London, United KingdomIn my tenure as a Public Health Project Officer for NHS England in the London Region, I managed the intricate process of immunisation claims and payments for over 1400 GPs across London. This role demanded a blend of analytical prowess, problem-solving skills, and effective communication, ensuring the smooth execution of vaccine immunisation programs. ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€: โ— ๐™๐™ž๐™ฃ๐™–๐™ฃ๐™˜๐™ž๐™–๐™ก ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Oversaw the accurate and timely payment for 11 specific vaccine immunisation claims, facilitating the financial aspects of public health initiatives. โ— ๐˜ผ๐™ฃ๐™–๐™ก๐™ฎ๐™ฉ๐™ž๐™˜๐™–๐™ก ๐™€๐™ญ๐™ฅ๐™š๐™ง๐™ฉ๐™ž๐™จ๐™š: Utilized advanced Excel skills to manage large datasets, ensuring precise calculation and allocation of payments to 1,500 GPs in London. โ— ๐™‹๐™ง๐™ค๐™—๐™ก๐™š๐™ข-๐™Ž๐™ค๐™ก๐™ซ๐™ž๐™ฃ๐™œ: Employed exceptional problem-solving abilities to navigate complex payment systems and resolve any discrepancies swiftly. โ— ๐™‹๐™ง๐™ค๐™›๐™š๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐˜พ๐™ค๐™ข๐™ข๐™ช๐™ฃ๐™ž๐™˜๐™–๐™ฉ๐™ž๐™ค๐™ฃ: Maintained excellent posture and confidence in interactions with healthcare professionals, ensuring clear and effective communication across the city. โ— ๐™Š๐™ฅ๐™š๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐™€๐™›๐™›๐™ž๐™˜๐™ž๐™š๐™ฃ๐™˜๐™ฎ: Streamlined payment processes for immunisation claims, enhancing operational efficiency and supporting the public health objectives of the London region. This role not only honed my analytical and mathematical skills but also reinforced my capability to manage significant financial operations within the healthcare sector, contributing to the effective delivery of public health services.
Improvement Project Change Manager - St George's Hospital - SWL (Tooting)
NHSImprovement Project Change Manager - St George's Hospital - SWL (Tooting)
Apr. 2014 - Sep. 2015London, United KingdomAt St George's Hospital, I managed service change initiatives within the surgery and neurosciences division, employing a standardized approach to project methodology to enhance service delivery and patient care. My role was pivotal in aligning operational changes with the trust's strategic vision, demonstrating a commitment to excellence and innovation in healthcare. ๐—ž๐—ฒ๐˜† ๐—–๐—ผ๐—ป๐˜๐—ฟ๐—ถ๐—ฏ๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€: โ— ๐™Ž๐™š๐™ง๐™ซ๐™ž๐™˜๐™š ๐˜พ๐™๐™–๐™ฃ๐™œ๐™š ๐™‡๐™š๐™–๐™™๐™š๐™ง๐™จ๐™๐™ž๐™ฅ: Developed, managed, and delivered significant service changes, driving improvements in patient care and operational efficiency. โ— ๐™Ž๐™ฉ๐™–๐™ ๐™š๐™๐™ค๐™ก๐™™๐™š๐™ง ๐™€๐™ฃ๐™œ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Cultivated strong relationships with stakeholders at all levels, ensuring buy-in and support for transformative projects. โ— ๐˜พ๐™ก๐™ž๐™ฃ๐™ž๐™˜๐™–๐™ก ๐™๐™š๐™–๐™ข ๐™Ž๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ: Worked closely with clinical teams to design innovative solutions to complex healthcare challenges, enhancing service quality and effectiveness. โ— ๐™€๐™ญ๐™ฅ๐™š๐™ง๐™ฉ๐™ž๐™จ๐™š ๐™ž๐™ฃ ๐˜พ๐™๐™–๐™ฃ๐™œ๐™š ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Provided specialist advice on project management, change management, and service improvement, guiding the division towards best practices and excellence. โ— ๐™Ž๐™ฉ๐™ง๐™–๐™ฉ๐™š๐™œ๐™ž๐™˜ ๐˜ผ๐™ก๐™ž๐™œ๐™ฃ๐™ข๐™š๐™ฃ๐™ฉ: Focused on aligning service changes with the trust's aims and vision, contributing to the overall direction and success of the hospital. In this role, I was dedicated to fostering a culture of continuous improvement, leveraging my expertise to support the hospital's journey towards achieving its strategic objectives and enhancing patient outcomes.
Antenatal Clinicial Administrator
NHSAntenatal Clinicial Administrator
Jun. 2011 - Sep. 2011London, United KingdomIn my capacity as a Medical Administrator within the Antenatal Department at St. George's Hospital, I played a pivotal role in ensuring the efficient management of the pregnant patient pathway. My responsibilities were critical in maintaining the seamless flow of patient care and support throughout their journey. ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€: ๐™‹๐™–๐™ฉ๐™ž๐™š๐™ฃ๐™ฉ ๐™„๐™ฃ๐™›๐™ค๐™ง๐™ข๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Utilized iClip to update patient information daily, ensuring accurate and up-to-date records for clinical use. ๐™„๐™ฃ๐™ฉ๐™š๐™ง๐™™๐™š๐™ฅ๐™–๐™ง๐™ฉ๐™ข๐™š๐™ฃ๐™ฉ๐™–๐™ก ๐™‡๐™ž๐™–๐™ž๐™จ๐™ค๐™ฃ: Actively liaised with staff members and managers across various departments to coordinate patient care effectively. ๐™‹๐™–๐™ฉ๐™ž๐™š๐™ฃ๐™ฉ ๐™Ž๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ: Addressed patient needs and concerns with empathy and efficiency, providing support to those who may be highly distressed. ๐™Š๐™ง๐™œ๐™–๐™ฃ๐™ž๐™ฏ๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐™€๐™ญ๐™˜๐™š๐™ก๐™ก๐™š๐™ฃ๐™˜๐™š: Managed the organization of patient information for clinical purposes, demonstrating high organizational and time-management skills. This role honed my ability to manage complex patient pathways with competence and care, significantly improving my organizational and time-management skills in a high-pressure environment.
Medical coordinator
NHSMedical coordinator
Jun. 2010 - Mar. 2014London, United KingdomIn my role as Medical Coordinator at St. George's Hospital, London, I played a crucial part in streamlining patient care through effective management of referrals within corporate outpatients. My responsibilities ensured the seamless operation of patient services, from initial referral through to treatment. ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€: โ— ๐™๐™š๐™›๐™š๐™ง๐™ง๐™–๐™ก ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ: Oversaw the management of incoming and outgoing referrals, ensuring patients were efficiently directed to the appropriate services. โ— ๐™€๐™ก๐™š๐™˜๐™ฉ๐™ง๐™ค๐™ฃ๐™ž๐™˜ ๐™‹๐™–๐™ฉ๐™ž๐™š๐™ฃ๐™ฉ ๐™๐™š๐™˜๐™ค๐™ง๐™™๐™จ: Responsible for the accurate uploading and updating of patient referrals onto the Electronic Patient Record (EPR) system, enhancing the hospital's operational efficiency. โ— ๐™‹๐™ง๐™ค๐™—๐™ก๐™š๐™ข ๐™๐™š๐™จ๐™ค๐™ก๐™ช๐™ฉ๐™ž๐™ค๐™ฃ: Acted as the first point of contact for issues arising with Patient Tracking Lists, swiftly addressing and resolving problems to maintain service continuity. โ— ๐™๐™š๐™–๐™ข ๐˜พ๐™ค๐™ก๐™ก๐™–๐™—๐™ค๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ: Played an active role in staff meetings, contributing practical insights to decision-making processes and fostering a collaborative team environment. โ— ๐˜พ๐™ค๐™ข๐™ข๐™ช๐™ฃ๐™ž๐™˜๐™–๐™ฉ๐™ž๐™ค๐™ฃ: Translated complex information regarding the Central Booking Service into simplified terms, facilitating clear understanding among administrative staff and coordinators. This role required a blend of technical proficiency, problem-solving skills, and effective communication, contributing significantly to the hospital's mission of delivering exceptional patient care.

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