Gian Serrudo Arias - AI Trainer, Outlier

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Work Background

OutlierMachine Learning Specialist

Mar. 2024Buenos Aires Province, Argentina · Remote● AI Response Evaluation: Conducted thorough comparisons of AI-generated responses, assessing their accuracy and relevance to ensure high-quality output. ● Feedback Provision: Provided detailed feedback on AI responses, highlighting strengths and areas for improvement to refine the system's performance. ● Quality Assurance: Played a key role in the continuous improvement of AI systems by identifying patterns in response errors and suggesting adjustments to enhance overall accuracy and reliability.

Gian Social Media ManagerSocial Media Manager

Feb. 2020Buenos Aires Province, Argentina · RemoteAt Gian Social Media Manager, I specialize in social media management for business owners, helping them stand out in the digital world. My responsibilities include: ● Creation of Attractive Content: Design and publication of content that captures attention and reflects the essence of each brand. ● Development of Customized Strategies: Preparation of strategic plans adapted to each client's specific objectives. ● Detailed Analysis and Reports: Monitoring and analysis of campaign performance to ensure continuous optimization. ● Interaction Management: Managing the relationship with followers to build a loyal and active community. I provide complete and effective solutions that allow businesses to grow and prosper on social networks.

The Church of Jesus Christ of Latter-day SaintsFamily History Analyst

Mar. 2024 - May. 2024Idaho, United States · Remote● Verified and corrected AI-generated transcriptions of names and dates from historical documents, ensuring accuracy and consistency. ● Collaborated with AI development teams to improve the recognition of complex historical handwriting and ambiguous records. ● Conducted detailed reviews of historical data entries to maintain high standards of data integrity and historical accuracy.

H2O WirelessCustomer Service Representative

Mar. 2023 - Mar. 2024Atlanta, Georgia, United StatesRemote Customer Interaction Management: Successfully managed customer service interactions for a US-based telecommunications company, working remotely from Argentina, providing efficient and effective support to clients. Technical Troubleshooting Expertise: Expertly handled and resolved network issues for both Android and iPhone mobile phones, guiding customers through troubleshooting steps to ensure optimal device performance. Telecommunications Sector Experience: Gained extensive experience in the telecommunications industry, addressing a wide range of customer inquiries and technical problems, contributing to improved customer satisfaction and retention.