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Work Background
Agente de Remesas y Cambio CaplaStrategic planning and business development manager
Oct. 2023Santo Domingo, Distrito Nacional, Dominican Republic✓ Develop and execute strategic plans for short, medium and long term growth.
✓ Collaborate with other departments to align strategic planning with the company's overall objectives.
✓ Research and analyze market trends to identify new opportunities for products and services.
✓ Supervise the execution of projects related to the expansion of services, the implementation of new technologies and operational improvements.
✓ Identify areas of improvement and propose corrective or preventive actions.
✓ Seek opportunities for collaborations that drive growth and expansion.
✓ Identify and evaluate new technologies that can improve operational efficiency and customer experience.
✓ Collaborate with technology teams to implement innovative solutions.
SaleCycleSales Development Representative South EMEA
Mar. 2022 - Oct. 2023París, Isla de Francia, Francia✓ Identify and pursue new business opportunities.
✓ Collaborate with other teams to develop and execute go to-market strategies.
✓ Cold calling and b2b mail prospecting for new opportunities.
✓ Conduct market research and develop target account lists.
✓ Maintain accurate and up-to-date customer data in Salesforce CRM.
Ministerio de Turismo RDJunior Project Manager
Sep. 2018 - Jun. 2021✓ Project management: budget management, supplier negotiations and claims handling.
✓ Establish and manage customer expectations and develop a detailed project plan.
✓ Ensure project deadlines are met
ValeoJunior Financial Controller
Aug. 2017 - Mar. 2018París y alrededores, Francia✓ Analysis of financial indicators and support for monthly account closings
CitiOperations Officer
Dec. 2014 - Aug. 2015República Dominicana✓ Assuring the international and local transfers were made before the deadline time.
✓ Monitoring and reviewing daily, weekly or monthly accounting statements generated by the department.
ViagrupoClient Account Manager
Jun. 2011 - Dec. 2015Dominican Republic✓ Management and follow-up of an individual customer portfolio
✓ Build and maintain strong and lasting customer relationships.
✓ Oversee the management of customer accounts, including the negotiation of contracts and agreements to maximize profits.
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