Douglas Mandel - Luxury Retail Executive, Douglas Mandel

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Network Power<100 people

Roles

👍100%

Sales & BizDev

Geos

🇨🇦100%

Canada

Work Background

Canadian International Fashion Film FestivalBoard Advisor

Mar. 2024Remote

ASSOULINEGlobal Commercial Vice President

Apr. 2021New York City Metropolitan Area-Leading the performance of Global Retail, Wholesale and B2B E-com for the brand that revolutionized the luxury coffee table book.

Hydra AdvisoryPartner - North America

Apr. 2020 - Apr. 2021-Designing the future of luxury retail by helping organizations redefine Luxury behavior, reimagine and reinstate the customer centricity focus. -Generating strategic plans for exceptional customer engagement.

Christian Dior CoutureVice President Canada

Mar. 2016 - Jan. 2020Toronto, Canada Area-Reported to President North America. -Created and completed an aggressive strategic expansion and transformation plan for market brand establishment within shopping malls and street front development. -Opened North America’s largest flagship store by confidently leading all project management phases. -360 Degree Leadership to achieve +38% sales growth in 2019 to drive total top line growth objectives doubling the business in 3 years. -Secured CAPEX to expand the retail foot print 113% in a six-month period in 2019. -Achieved profitability target by ensuring women’s handbags mix at 55% and sell-thru at +65%. -Talent hunted, recruited and developed 60 new staff to be brand ambassadors in 2019. -Introduced new categories to the Canadian Market: Women’s RTW, Men’s, Shoes, Fine Jewelry, and Home accessories. -Built a Fine Jewelry Business in Vancouver ranking #2 in North America in 2018. -Set Execution Standards in all stores and identified CRM Champions which brought three locations to be top CRM KPI category stores for North America. -Created best in class operational procedures to drive efficiency and accountability. -Cross Functional Communication: Increased local marketing relevancy by partnering with NYC Marketing teams and directed Merchant and Wholesale teams to adapt appropriate product assortment for elite Asian client specificities. -Led Retail Innovation in three stores in the high tourist/travel market of Las Vegas USA.

Christian Dior CoutureGeneral Manager, Russia and CIS

Dec. 2011 - Mar. 2016Moscow, Russian Federation-Reported to EMEA General Manager and directed seven Freestanding Stores, one head office, 13 direct reports and 130 employees over four countries. -Doubled sales in three years and drove profitability +20%. -Accomplished P&L Financial Management to protect and maintain Gross Margin at 57% due to repatriation of end of life product out of Russia and relentless focus on depreciation. -Crisis Management in a political and unstable economic environment, 2014-16, required the creation of in-store “oasis of calm” experiences for shopping therapy. -Created three-year Strategic Plan Budgets and presented to executive committee in Paris. -Spearheaded the opening of two new country subsidiaries and turned a franchise store into a directly operated store: Kazakhstan and Azerbaijan, which required the implementing of buyback negotiations for the cleansing of the wholesale market in Kazakhstan. -Established a highly effective best practice: a four-day Fur Trunk Show which grew to 1.6M Euro/event. Subsequently Dior rolled out the concept globally with commercial success. -Led by example and drove people excellence in all departments. -Instigated the historic Dior Red Square Fashion Show; no other brand has achieved this. -Team leadership and active problem solving increased active client base +31%.