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Work Background
Sociallybyej.comSocial Media Manager
Feb. 2018The Blue Mountains, Ontario, Canada · Remote
She-Travels.comTravel Curator/Social Media Manager
Aug. 2012Collingwood, Ontario, Canada● Design and develop new travel and tourism products
● Research and analysis of emerging market segments ● Leverage a spectrum of online and digital media to drive traffic and increase brand awareness
● Identify and establish new vendor relationships
● Coordinated eCommerce and retail POS transactions
● Destination specialist for specific destinations ○ Anguilla, Antigua and Barbuda, Aruba, Barbados, Colombia, St. Lucia, Trinidad & Tobago
● TICO & GDS certified
● Identify and mitigate customer satisfaction pitfalls ● Customer care, communities via emails, chats, and social media platforms
● Managed new and existing accounts for travel tours
● Identify and establish new vendor relationships
● Responsible for strategic product development
● Promoted products through various social media platforms
● Creation of landing pages, email drip campaigns, and lead-generation marketing
● Manage website content and updates
TPData Annotation Specialist
Oct. 2022 - Jan. 2023Ontario, Canada · Remote● Review photos of homes and make quick and accurate decisions.
● Actively spot data trends, share insights, and suggest workflow enhancements to drive simplifications & optimizations.
● Skimmed 5000 listings per shift.
● Accurately review and respond to escalations & real-time queries raised by the internal team.
● Work on other Ad-Hoc tasks as per business needs.
● Ensuring high accuracy around quality and safety inputs.
● Work & collaborate within a team environment across different geographies.
● Conducted research, gathered information from multiple sources, and presented results.
● Proved successful working within tight deadlines and a fast-paced atmosphere.
Engel & VölkersDigital Media and Branch Administration
Sep. 2021 - Sep. 2022Collingwood, Ontario, Canada● Creation and publication of content and rich media for local and regional branch offices
● Design, development, and publication of social media and email campaigns
● Administrative support to executives and brokers
● Interact with online communities via DMs, comments, etc.
● Update and maintain individual advisor websites
Corporation of the Town of CollingwoodMedia Content Creator
Jul. 2021 - Aug. 2021Collingwood, ON• Discover Collingwood is a multi-faceted campaign that aims to generate content for social media, and downloads of the Discover Collingwood app, and generally, drive awareness for all the ways you can discover this great town. • As an Ambassador I captured and shared images, videos, etc., on social media and provided these assets for the Town of Collingwood to use on their official social channels.
CWTNiche Market Travel Consultant
Sep. 2018 - Jun. 2019Wasaga Beach, Ontario, Canada● Sell, create and market travel products
● Design and execute destination and group travel
Centre HolidaysIndependent Travel Consultant
Jan. 2016 - Dec. 2018Remote● Design and develop new travel and tourism products
● Research and analysis of emerging market segments ● Leverage a spectrum of online and digital media to drive traffic and increase brand awareness
● Identify and establish new vendor relationships
● Coordinated eCommerce and retail POS transactions
● Customer care, communities via emails, chats, and social media platforms
● Identify and establish new vendor relationships
● Responsible for strategic product development
Calyx Transportation Group Inc.Appointment Administrator
Oct. 2014 - Jul. 2016Brampton, Ontario, Canada• Inbound/outbound customer care via emails, telephone, in-person
• Data entry
• Administered and prepared reports for the entire company (expected deliveries, on-orders, on-hand inventory, etc.)
• Provide feedback to management
• Team player – assisted other team members when in need of support
• Responsible for day-to-day scheduling of deliveries to customers and office activities
• Collaborated with key stakeholders in other departments to ensure timelines were met
• Coordinated vehicle dispatch, routing, and scheduling of freight to the end-user
• Produced NAFTA’s, TPL’s for importing/exporting merchandise
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