She-Travels.comTravel Curator/Social Media Manager
Aug. 2012Collingwood, Ontario, Canada● Design and develop new travel and tourism products
● Research and analysis of emerging market segments ● Leverage a spectrum of online and digital media to drive traffic and increase brand awareness
● Identify and establish new vendor relationships
● Coordinated eCommerce and retail POS transactions
● Destination specialist for specific destinations ○ Anguilla, Antigua and Barbuda, Aruba, Barbados, Colombia, St. Lucia, Trinidad & Tobago
● TICO & GDS certified
● Identify and mitigate customer satisfaction pitfalls ● Customer care, communities via emails, chats, and social media platforms
● Managed new and existing accounts for travel tours
● Identify and establish new vendor relationships
● Responsible for strategic product development
● Promoted products through various social media platforms
● Creation of landing pages, email drip campaigns, and lead-generation marketing
● Manage website content and updates