Noemia Leite - Social Media Marketing, None

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Work Background

Self EmployedSocial Media Consultant

Apr. 2020 - Dec. 2020• Create results-oriented social media growth and engagement campaigns for private individuals and small businesses. • Design creative assets and copywriting for Facebook, Instagram, YouTube, and LinkedIn to captivate viewers and increase digital engagement. • Deliver a proven record of maximizing clients’ followers base and interaction performance through thoughtful social media promotion campaigns. • Display exceptional multitasking skills while working with tight budget and timelines. • Monitor the performance of social media campaigns, identifying the best strategies for each business and audience. • Built and nurture long-lasting business with companies by delivering social media and marketing outcomes in alignment with their expectation and needs.

Planner SportsCustomer Service & Social Media Specialist

Apr. 2020 - Dec. 2020• Provide attentive and tactful trilingual (Portuguese, English, and Spanish) support to up to 3 customers daily regarding product questions and clarifications. • Registered customers’ information in internal systems in an accurate and timely manner. • Devised digital marketing campaigns on Facebook and Instagram that increased Planner Sports brand recognition and preference while acquiring new clients.

Massachusetts Health ConnectorBilingual Customer Service Representative

Aug. 2018 - Dec. 2018Boston, Massachusetts• Welcomed and greeted +20 guests and visitors daily, educating them about facilities and provided services. • Used Salesforce system to input customers’ data. • Helped clients select health insurance plans based on their needs, preferences, and budget. • Processed end-month payments and generated customized financial reports as required.

Mobile Cuts Social Media Marketing Intern

Feb. 2018 - Apr. 2018Boston, MA• Created paid advertising campaigns that revamped company’s digital presence and contributed to the increase of sales. • Managed the company’s social media platforms and designed unique strategies for each of them based on strategic goals. • Planned and oversaw photoshoots, including selecting venues and renting audiovisual and lighting equipment.

Salem Five BankSenior Account Representative

Jun. 2015 - Jun. 2016Burlington, MA• Delivered customized banking solutions for assigned accounts, consistently achieving or surpassing pre-established sales quotas. • Headed marketing campaigns to acquire new clients. • Successfully resolved minor and complex issues without compromising clients’ trust in Salem Five Bank.