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tesaGlobal logistics project manager - Operational excellende
Oct. 2024Hamburg, Germany
AmazonSenior Sales and Operation manager
Jan. 2023Luxembourg, Luxembourg- Drive closed loop process and communication for issue resolution between planning and operations team - Benchmark S&OP activities across AMZL worldwide, define best practices and drive standardization. - Lead the communication with stakeholders for comprehensiveness sacrifice over accuracy when timelines are critical. - Leverage data and metrics to drive actionable, customer-focused, cost optimal decisions. - Owns the volume forecast for the 13 Weeks horizon. - Leading processes implementation to eliminate defects in the supply chain.
AmazonSenior Compliance and Risk Manager
Jun. 2021 - Dec. 2022Luxembourg- Leading the communication solutions, strategy development of digital marketing and launches across 6 programs. - Developing a singular best-in-class set of experiences and creates a mechanism for Selling Partners, both Sellers and Vendors, to action all 7 compliance related matters in one location through one compliance dashboard. - Launched the communication dashboard in 10 stores through a detailed communication plan to educate and onboard the Selling Partners of the new tool and its features for adoption. - Delivered 100% internal trainings to cover the new launched compliance documents collection tool prior the official launch by 1 month to secure Selling Partners’ outreach readiness. - Partnered with Content team and launched set of 4 new educational materials (Help pages and Videos) for the new compliance documents collection tool. - Leading the presence of PARS compliance in social media platforms that will lead to contact and escalation reduction due to lack of compliance guidance and expertise and response time SLA reduction by 90% (current C-Ops case response SLA 48hrs to Social media case response 4 hrs.).
AmazonWorldwide selling partner experience and engagement Risk manager
Jun. 2019 - May. 2021Luxembourg- Led one of our communication and compliance documents collection tool Worldwide ; As the tool focuses on 4 use cases of compliance requests,resulted in delivering 49.8% reduction YOY in missing compliance documents (3.7% in 2020 vs. 5.5% in 2019) and 11.5% reduction in documents rejection (0.68% in 2020 vs. 0.76% in 2019). - Led the standardization for the Dangerous goods classification in Retail worldwide which resulted in delivering a total of 83K amazon products were enabled for shipment out of 153K, ~ $9M sales were delivered out of $37M and ~262K shipped units out of ~996K units. - Raised the bar for Dangerous Goods (DG) Selling Partner (SP) Experience by partnering with India (IN) DG team, to deliver SP experience improvement project by launching and updating IN help content and revamped seller support SOP that delivered a reduction by 66% in DG related escalation to External Selling Partners Relations, 100% in SVP/VP DG escalations and reduction by 90% in reopened cases. - Developed a detailed Marketplace expansion playbook which enabled us to launch and deliver three marketplaces (NL, KSA, SE and PL) within 100% SLA. - Led the standardization of Selling Partners’ communication across Product Assurance Risk and Safety (PARS), delivered 100% of Retail & Seller standard messaging.
Procter & GambleSIP & Capability Leader
Mar. 2018 - Apr. 2019- Managing production schedules for finished products and material requirements Implementing contract manufacturing solutions from/to IMEA region - Owning SIP KPIs metrics to drive supply network improvements in Cash, Cost and Service - Developing and Renewing Supplier Site-Level Execution Agreements (SLEAs) with 12 external suppliers - Managing the daily shuttling plan vs. distribution centre capacity and critical open orders - Managing the inventory across the supply chain in line with target customer service levels, levels of forecast accuracy and safety stock levels for the allocated SKU’s at $1M for Fabric Care and $0.1M for beauty care - Owning the 18 months rolling rough cut capacity planning to balance the required and available capacity to meet demand forecast and inventory level - Leading Improvements and savings projects for direct customer shipments and warehouse capacity - Managing E2E supply planning for Nigeria beauty care - Driving effective collaboration across operations’ teams the activities of the initiative is in place and completed for 100% on time delivery - Owning control site audits to be 100% compliant with the CBAs/SLAs and standard work processes - Delivering 97% Inventory reconciliation audit process with the contract manufacturing - Standardizing processes across contract manufacturers
Procter & GambleTransportation Project & Capability Leader and Regional IMEA Logistics SAP Business Expert
Mar. 2017 - Feb. 2018- Led India taxation transition for Inbound & Outbound supply chain setup - Designed business solutions for As-is processes and deployed the To-be processes with monitoring and measuring the performance - Led the implementation contract manufacturing solutions from/to IMEA region - Developed an automated SAP that segregates a key accounting process reporting that will cause a reduction by $12-16MM for Arab Peninsula & Near East markets - Developed trainings and improved capability levels from 46% to 90% for MEA Transportation planning, from 30% to 80% for regional transportation planning and from 60% to 90% for SAP Key Users - Developed the MEA logistics projects master plan to achieve the strategic goals - Standardized qualifications’ tools across IMEA transportation planning - Led Simplification projects leading to 4% reduction in FTE via process automation opportunities - Standardized lanes’ creation and management process across supply chain functions - Led Organizational team for regional P&G Cairo business for better employee engagement and work life balance effectiveness
Procter & GambleRegional Transportation Planner and MEA Inbound Logistics SAP Key User
Oct. 2016 - Mar. 2017- Led transition of Nigeria export planning structure into IMEA planning centre - Delivered all day-to-day transportation planning activities from Nigeria to West Africa countries with excellence - Delivered improved Nigeria service results by (+48%) through structural approaches - Established and led MEA inbound key users network, - Developed and deployed inbound key users training curriculum to raise capabilities regionally - Qualified 5 inbound planners to technical SAP key user level across MEA - Delivered saving projects across markets leading to $18MM + cash reduction - Delivered $16.9MM savings on transportation utilization over 5 years - Led 8 organizational events for regional P&G Cairo business office aiming to improve employee engagement and enhance work environment
Procter & GambleRegional Transportation Planner and South Africa Cross Border SAP Key User
Jul. 2015 - Oct. 2016Cairo Governorate, Egypt- Led 100% successful start-up of Morocco export planning business in IMEA Planning Centre - Led all planning activities for South Africa inbound from 38 plants and Morocco outbound to 5countries across the globe - Delivered improved container utilization for South Africa (+5%) and for Morocco (+6%) resulting in transportation savings of $100M - Structurally improved planning processes for South Africa imports resulting in $490 M saving on demurrage and detention equivalent to 74% reduction - Achieved $ 1.74M cash improvement South Africa imports through inventory and transit time reduction - Improved service by 88% - Revamped Morocco outbound planning processes to enable service improvement by +18% on on-time delivery and by 56% on documents accuracy and on time resulting in remarkable customer satisfaction - 100% adoption of standard and automated vessel booking and tracking for all Morocco exports
Procter & GambleSouth Africa Inbound Transportation Planner and Cross Border SAP Key user
Nov. 2013 - Jul. 2015Cairo Governorate, Egypt- Led 100% successful transition of South Africa imports planning business in IMEA Planning Centre - Delivered $620M cash savings through lead time reduction for all inbounds from 3 European sourcing sites - Delivered $80M cash savings through optimization projects to reduce demurrage & detention - Achieved 12% lead time reduction through systematic improvements and partnership with all stakeholders - Designed and implements the business model on the system as an effort to simplify and automate - Contributed to Fabric & Hair care localization in South Africa which delivered 97% lead time reduction and $1MM savings per month
Benchmark integrated solutionExecutive Account Manager - D2C
May. 2011 - Jul. 2013- Led and managed end to end campaigns for FMCG, F&B and Telecommunications. - Implemented Marketing plans based on market trends to improve Brands' communicated vision. - Led and collaborated with HR, field execution, finance & production teams to build full project strategy in line with products’ equity (Budgeting, planning & implementation) - Led project launches for new initiatives, sales increas and brand awareness - Led the reporting analysis for each project for go to market decisions. - Regular market visits to ensure project execution as per the client request - Monitoring the competitive brands - Led the Head & Shoulders universities program activation resulted in 500k sampling. - Led the Head & shoulders dribbling competition activation that drove sales up to 30% increase. - Les the In store promotions special events. - Led the Pantene new variant activation & universities program for brand awareness. - Led the Head & shoulders instore advertising campaign of Eucalyptus variant. - Led the Pantene summer campaign in Egypt, North coast for new hair mask launch. - Led the renovation of Planet Africa restaurant across cairo. - Led the Link DSL Road show promotions across Egypt. - Collaborated in Nestle’s proposals and quotations - Led and managed Farm Frites direct to consumer campaigns
Benchmark Experiential Marketing- EgyptExecutive Account Manager - D2C
May. 2011 - Jul. 2013- Led and managed end to end campaigns for FMCG, F&B and Telecommunications.
- Implemented Marketing plans based on market trends to improve Brands' communicated vision.
- Led and collaborated with HR, field execution, finance & production teams to build full project strategy in line with products’ equity (Budgeting, planning & implementation)
- Led project launches for new initiatives, sales increas and brand awareness
- Led the reporting analysis for each project for go to market decisions.
- Regular market visits to ensure project execution as per the client request
- Monitoring the competitive brands - Led the Head & Shoulders universities program activation resulted in 500k sampling.
- Led the Head & shoulders dribbling competition activation that drove sales up to 30% increase.
- Les the In store promotions special events.
- Led the Pantene new variant activation & universities program for brand awareness.
- Led the Head & shoulders instore advertising campaign of Eucalyptus variant.
- Led the Pantene summer campaign in Egypt, North coast for new hair mask launch. - Led the renovation of Planet Africa restaurant across cairo. - Led the Link DSL Road show promotions across Egypt. - Collaborated in Nestle’s proposals and quotations - Led and managed Farm Frites direct to consumer campaigns
SynovateJunior Data processing
Dec. 2007 - Apr. 2010•Working on South African Projects •Accurate transfer of data (from data collection tools to data processing tools). Examples are formats such as CSV, ASCII, SPSS converted to SAS datasets •Preparing data as per client request for reporting, such as creating tabulation programs. •Exporting to Online Portals for some reporting. •Ensures data quality through scrubbing, validation and editing processes •Change control management to ensure required changes are handled in a timely and accurate fashion •Report and data inspection (quality assurance) to ensure accuracy of results •Maintains documentation on all data processing systems and work flow •Communication of work progress to ensure project stakeholders are aware of project status, problems and delays •Accounts being held: Automotives: Volkswagen, Mercedes Benz, Fiat, Toyota, General Motors Networks & communications: Vodacom, MTN, Facebook, Nokia Other: Multi countries studies, Road rage research.
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