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Work Background
Doyle & Co.Senior Project Manager
Oct. 2023Greater Minneapolis-St. Paul AreaI am the founder and senior project manager for Doyle & Co. I started the business to provide high quality project management services to small and midsize organizations. I step in to each engagement with the dedication and project management expertise to accomplish the deliverables. My breadth of project management experience enables me to align the resources, remove the impediments, and to lead the team cohesively through the full lifecycle. Services offered include:
Project Management
Consulting
Audits
Playbooks, Policies, and Programs Projects Delivered: Technology Projects, System/Hardware Modernization, Marketing, Product Development, Project Turnaround, PMO I am always open to exploring potential collaborations. Message me or send me an email at crystalanndoyle@yahoo.com and let’s continue the conversation!
Cyber AdvisorsSenior Project Manager
Oct. 2022 - May. 2024Greater Minneapolis-St. Paul AreaI was a senior project manager at a privately held security focused managed services firm. I worked directly with clients and managed the project teams through the delivery. In this capacity, I served small and mid-size businesses onsite and remotely to achieve the business case for each project. My dedication to achieving results for clients is what drove my success in this capacity. I owned a portfolio of projects during this time with varying complexity, budgets, and team sizes. I took each project from the hand-off of sales through the post-delivery change orders. I applied rigorous quality control measures and resource management to ensure that the deliverables were met. But, I stayed focused on the people that I served at each step and made sure that my teams were truly delivering the solutions that our clients needed when the project was completed. As a project manager, I understand the importance of clear communication and effective problem-solving. Throughout my career, I have honed my skills in both areas to ensure that projects are delivered on time, within budget, and to the satisfaction of all stakeholders. Industries Served: Manufacturing, Education (K-12 & Higher Education), Banking, Construction, Professional Sports, Insurance, Hospitality, Venues, Luxury Brands, Technology, State & Local Government.
Ingram MicroProject Manager
Mar. 2018 - Nov. 2022Greater Minneapolis-St. Paul AreaI was a project manager for a global IT company during this time. I took this growth opportunity to lead larger projects for the clients served by the international technology services business. My ability to learn quickly and to show up with the ability to achieve results enabled me to successfully lead a project portfolio. I also moved across teams within the organization to strategically gain a broader view of project governance, delivery, and administration. I adapted seamlessly to changing priorities and people to effectively complete client projects and programs. I also identified and realigned teams wherever needed to bring projects back on track while engaging the stakeholders and our partners in the process. This not only improved project outcomes but also strengthened relationships and trust with our clients. As I gained more experience, I was given the opportunity to mentor junior team members and share my knowledge with them. This helped me develop my leadership skills and learn how to effectively guide and support others in their professional growth. I also took on additional responsibilities such as conducting training sessions for new hires and creating best practices guidelines for project management within the organization. Industries Served: Manufacturing, Retail, Financial Services, e-Commerce, Technology, Construction, Banking, State Government, Colleges & Higher Education, Luxury Brands
Scholarship AmericaProject Manager
Mar. 2017 - Apr. 2018Greater Minneapolis-St. Paul AreaI was placed by Robert Half Technology in this long term consulting position. I managed, scheduled, and tracked software development initiatives to serve over 1000 client programs. I also managed multiple nationwide IT projects in a matrix management organization for a fortune 500 company. This included scheduling contractors nationally and documenting the quality of performance to ensure completion of scope, and client satisfaction. It was also necessary to create and maintain comprehensive project documentation.
Direct SourceSolutions Analyst
Jan. 2014 - Jan. 2017Greater Minneapolis-St. Paul AreaI was a solutions analyst for the boutique consulting firm providing technology roadmaps and services for small and medium businesses. I served in a client-facing capacity to provide operational support to the technical project delivery. My strength in learning quickly and strong attention to detail led to my success in guiding people through the project lifecycle. My role also included analyzing the RFP/RFI to build the plan, gather the information, and coordinate the preparation of proposals. I led the projects to build custom, complex proposal responses to meet the strict timelines. I did this with my excellent communication skills and strong customer-focused approach. Handling the proposals also provided me with a depth of knowledge in the technologies, processes, and services to best position the solutions for each customer. I balanced internal IT upgrades and client-facing projects in this role. I coordinated timelines, resources, and budgets to ensure that each project was completed on time with the desired quality solutions. I also maximized our resources in the process to maintain alignment with the commercial and budgetary objectives. Industries Served: Retail, e-Commerce, Luxury Brands
Check ViewService Coordinator
Jan. 2013 - Dec. 2014Chanhassen, MN•Schedule and coordinate all aspects or projects from start to finish.
•Provide cost estimates to customers.
•Provide project specific communications to customers.
•Directed planning, budgeting, vendor selection and quality assurance efforts.
The Bakken MuseumGroup Service Coordinator
Jul. 2007 - Jul. 2008Scheduled, coordinated, and sold all field trips, workshops, group visits and room rentals for many large corporations and thousands of students per season.
Assisted in creating beneficial statistics and co-created presentations for budgeting, donation, and marketing purposes through management database.
Cut costs by converting paper applications to organized computer files. Increased rental revenue over 80% of previous years.
Awarded field trip scholarships, detailed field trip paperwork, and created and processed all rental contracts.
Assisted in supervising visitor’s services staff, utilized POS software, and museum store.
The Bakken MuseumVisitor’s Services Assistant
Sep. 2005 - May. 2006Assisted in reforming the Bakken store to increase sales and productivity.
Helped reach volunteer program goals and assisted in coordinating volunteer staff.
Managed receipts and updated Raiser’s Edge and Access database for multiple events, programs, volunteers and members simultaneously.
Practiced appropriate behavior and policies while implementing the goal of science education.
Consistently earned high ratings from customer service comments and job performance evaluations.
Assisted in volunteer appreciation event, fund raising events and donations.
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