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Work Background
Yale Law SchoolDirector of Donor Relations and Communications
Dec. 2022 - Mar. 2024
Yale UniversityDeputy Director, Stewardship Yale Office of Development
Oct. 2021 - Dec. 2022Oversee comprehensive donor relations and stewardship program that includes acknowledgment, recognition, stewardship, and reporting activities. Manage the preparation of over 1,200 customized impact reports to donors and key constituents detailing the impact of transformational, principal, and major philanthropic gifts. Supervise three staff writers and support staff members in executing their responsibilities. Implemented Yale’s first digital reporting platform, Qwilr. In its first year, reduced reporting time by 60 percent, captured stewardship metrics for the first time, and enhanced the donor experience.
Yale UniversityAssociate Director, Stewardship Yale Office of Development
Jan. 2019 - Sep. 2021Administered on-time donor reporting through the collection of student information via web-based survey, drafting of student and faculty member profiles, and efficient editing and fact-checking of financial information. Acquired oversight of the presidential acknowledgement program, which produces over 1,200 letters annually for gifts of $25,000 or more to Yale. Created a database that serves as a letter status workflow, timeliness report (the aim is to mail letters within thirty days of gift receipt), and letter language frequency tracker. One of my direct reports, a senior writer, prepares these personalized letters in addition to a wide range of high-level stewardship materials including professorship appointment letters and acknowledgements from senior university leaders. Discovered and led the implementation of Yale’s first digital reporting platform. Qwilr enables the university to streamline electronic reporting through the creation of dynamic, interactive, and mobile-responsive webpages, while also allowing the team to track report metrics—another milestone Yale donor relations. Administered editing for 1,500 impact reports annually, and supervised the research, drafting, and mailing of personalized and timely reports to donors on endowed and current use funds.
Yale UniversitySenior Staff Writer/Editor, Communications and Stewardship Yale Office of Development
Nov. 2014 - Dec. 2018Wrote and edited case statements, articles, donor correspondence, and proposals that supported the university’s fundraising initiatives. Wrote 20+ articles, including 6 cover stories, that highlighted the impact of philanthropy on the university for high-level donor publication. Obtained information through in-person and telephone interviews with Yale senior leadership, faculty members, students, and staff. Facilitated the production of 20 student profile videos that emphasize the importance of giving to financial aid. Undertakings included identifying and interviewing student candidates, selecting video vendors, drafting scripts, coordinating filming at locations across the university, and editing videos to ensure on-brand messaging.
MIT School of Humanities, Arts and Social SciencesCommunications and Resource Development Assistant
Jan. 2013 - Nov. 2014Created a social media policy for the School of Humanities, Arts and Social Sciences (SHASS). Developed all messaging, newsletters, videos, email campaigns, and web content for the School of Humanities, Arts and Social Sciences. Researched and wrote several articles for SHASS and MIT websites. Served as the voice of SHASS, independently managing communications projects from inception through delivery. As the school's social media manager, performed strategic planning and creates content for Facebook, Twitter and YouTube, designed to increase global awareness of the School. Managed content and web analytics for the SHASS website. Planned and coordinated the biannual Muh Alumni Award Event; liaises between logistic and design teams, oversees the creation of event materials, advertises the event over social media and to the press.
MIT Laboratory for Manufacturing and Productivity (LMP)Communications Manager/Assistant
Dec. 2010 - Dec. 2012Cambridge, MADeveloped and implemented communications, brand-management, and social media strategies for Master’s degree program. Website content manager for the Engineering Laboratory and the Master’s degree program. Directed the planning and execution of several events for both programs, including a professional engineering two-day summit with over 150 attendees, event advertising and managing internal and external vendors.
Wolters Kluwer HealthEditorial Assistant
Dec. 2009 - Dec. 2010NY, NYResearched and wrote numerous articles for two neurology publications. Copy edited and fact checked all articles prior to publication. Recorded and produced the first podcast for journal website and also the first video cast.
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