Claudia Meyer - Data Analyst,

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Work Background

SSA GroupRecruiting and Onboarding Manager

Jan. 2022 - Sep. 2023Houston, Texas, United States · RemoteRecruiting and onboarding candidates for different roles for the Retail, Catering and Food & Beverage departments at the Houston Zoo

SSA GroupAssistant Operations Manager

Apr. 2021 - Jan. 2022Houston, Texas Area · On-site- Hiring and onboarding new people for our Food & Beverage, Catering and Retail operation - Training new hires in customer service and tasks related to their job - Helping with the monthly inventory for multiple locations - Supporting the management team to make sure all the locations run smoothly every day - Continuously supporting the staff, making sure they had all the tools needed to have a successful day on the job

Life Time Inc.Cafe Supervisor

Aug. 2019 - Mar. 2021Houston, Texas, United States · On-site- Provided an outstanding customer service to the club members - Kept tracking of waste log and inventory - Helped the staff with training in customer service and POS food system - Followed up to make sure the procedures established were being followed according to the company standards - Light prepping of food and smoothies - Cash handling and daily sales report - Ensuring compliance with health, safety, and hygiene standards

SSA GroupRestaurant Supervisor

Jan. 2019 - Jul. 2019Houston, Texas, United States · On-site- Managed daily F&B operations of Cypress Circle Cafe, a restaurant with an annual revenue of $3million and an annual attendance of 1 million guests. - Supervised a team of 25 employees, keeping track of labor and ensuring compliance with health, safety, and hygiene standards. - Use of POS food system, handling cash and monetary transactions. - Supporting monthly inventory and daily waste log tracking. - Trained the staff in POS Food System and Customer Service

Courtyard by MarriottGuest Service Associate

May. 2018 - Sep. 2018Fresno, California, United States · On-site- Provided exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals - Perform a variety of food preparation duties, such as preparing hot and cold foods and drinks (including alcoholic beverages and coffee) - Used POS system Micros) to handle cash and monetary transactions - Took weekly inventory for food and alcohol, and placed weekly food orders with different vendors

MenardsCashier

Sep. 2017 - Mar. 2018Marinette, Wisconsin · On-site

Hot Stone PubWaitress / Bartender

Sep. 2017 - Mar. 2018Crivitz, Wisconsin · On-site

OrbitappsSocial Media Manager

Jan. 2016 - Apr. 2017Cali, Colombia · On-site- Designed social media strategies for 7 different brands and companies from different industries - Supervised and approved graphic design proposals - Served as the link between customers and business communication - Followed up with the customers profiles in different social media platforms - Analyzed data to present ROI for each client - Created Google and Facebook Ads strategies - Managed a team of 4 community managers (and their service with 18 clients) through Slack

La Tecla SocialCommunity Manager

Apr. 2015 - Dec. 2015Valencia, Venezuela · On-site- Designed social media strategies for 5 different brands from different industries - Served as the quality control channel between the clients and the agency - Supervised graphic design and social media proposals - Handle the communication in all the different social media accounts for each client

Box Social MediaContent Director

Aug. 2014 - Apr. 2015Valencia, Carabobo State, Venezuela · On-site- Design of social media marketing for multiple accounts - Content creator and supervisor - Supervising and adjusting strategies based on data analytics - Customer service and online crisis management