Iman Yusuf Ali - Administration team, Eye clinic

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Work Background

Cityedge Vision CentreNew Patients Coordinator

Aug. 2020Ottawa, Ontario, Canada · On-siteManage new patient bookings Provide weekly reports to senior management on patient intake, workflow, and services Input data into administrative, financial, and program databases Track outstanding issues and requests in a fast-paced environment Manage conflicts between staff and management Organize the clinic's schedule and monitor workflow Maintain strict confidentiality of all information Collaborate with colleagues to solve issues and discuss solutions with management

Louise's Belgian Chocolates IncSales Associate

Nov. 2018 - Aug. 2020Ottawa, Ontario, Canada · On-siteGreet customers warmly and efficiently handle cashier responsibilities Conduct product assessments upon inventory receipt Report customer feedback and inquiries to the business owner for continuous improvement Created and assembled customized gift baskets for various occasions Train new employees, ensure a thorough understanding of store operations

Pinecrest-Queensway Community Health CentreImmigration Senior Advisor

Jan. 2016 - Jan. 2016Ottawa, Ontario, Canada · On-siteGuide immigrants in cultural integration and community engagement for a seamless transition Assist immigrants in accessing social services, education, healthcare, and legal support

Bayshore Public SchoolArabic Teaching Assistant

Sep. 2014 - Jun. 2015Ottawa, Ontario, Canada · On-siteAssist students in understanding lessons and solving homework problems Facilitate engagement in class activities and communication with the teacher Distribute course materials and marking exercises Organize student activities to enhance the learning experience

UNICEFMine Advisory Group Presenter

Mar. 2011 - May. 2011Tataouine, Tunisia · On-siteDeliver impactful presentations on mine action and risk education to diverse audiences Collaborate with experts to create engaging presentation materials Utilize multimedia elements for enhanced visual appeal and understanding Adapt content for various audiences, contributing to increased awareness and support Represent the Mine Advisory Group at conferences and community events Receive positive feedback for making technical information accessible and engaging

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