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Work Background
Cityedge Vision CentreNew Patients Coordinator
Aug. 2020Ottawa, Ontario, Canada · On-siteManage new patient bookings Provide weekly reports to senior management on patient intake, workflow, and services Input data into administrative, financial, and program databases
Track outstanding issues and requests in a fast-paced environment
Manage conflicts between staff and management
Organize the clinic's schedule and monitor workflow
Maintain strict confidentiality of all information
Collaborate with colleagues to solve issues and discuss solutions with management
Louise's Belgian Chocolates IncSales Associate
Nov. 2018 - Aug. 2020Ottawa, Ontario, Canada · On-siteGreet customers warmly and efficiently handle cashier responsibilities
Conduct product assessments upon inventory receipt
Report customer feedback and inquiries to the business owner for continuous improvement
Created and assembled customized gift baskets for various occasions
Train new employees, ensure a thorough understanding of store operations
Pinecrest-Queensway Community Health CentreImmigration Senior Advisor
Jan. 2016 - Jan. 2016Ottawa, Ontario, Canada · On-siteGuide immigrants in cultural integration and community engagement for a seamless transition
Assist immigrants in accessing social services, education, healthcare, and legal support
Bayshore Public SchoolArabic Teaching Assistant
Sep. 2014 - Jun. 2015Ottawa, Ontario, Canada · On-siteAssist students in understanding lessons and solving homework problems
Facilitate engagement in class activities and communication with the teacher
Distribute course materials and marking exercises
Organize student activities to enhance the learning experience
UNICEFMine Advisory Group Presenter
Mar. 2011 - May. 2011Tataouine, Tunisia · On-siteDeliver impactful presentations on mine action and risk education to diverse audiences
Collaborate with experts to create engaging presentation materials
Utilize multimedia elements for enhanced visual appeal and understanding
Adapt content for various audiences, contributing to increased awareness and support
Represent the Mine Advisory Group at conferences and community events
Receive positive feedback for making technical information accessible and engaging
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