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Work Background
Meals on Wheels of GreenvilleExecutive Project Manager
Jun. 2023Greenville, South Carolina, United States
Riverbend ChurchDirector and Pastor - Student Ministries
Jan. 2019 - Jan. 2021Austin, Texas, United StatesSuccessful management of multiple teams (4 staff/20 volunteers) and overseeing a $250K budget in order to create weekly programming for 150+ middle/high school students. MSM yearly calendar of events—producing 5 large-scale events and 30+ small-scale events—engaging 1000+ students per annum. Collaborated with internal pastoral team, local churches, community outreach program leaders, and international communities to develop opportunities for student growth. Managed ministry buildings and supplies to ensure quality and upkeep, oversaw scheduled use and maintenance
Developed and applied innovative strategies to maximize limited resources and tight operational budgets Coordinated both domestic and international travel logistics for groups of students and chaperones
Stitch FixPersonal Stylist
Jan. 2015 - Jan. 2018Management of aspects of remote retail business including scheduling, sales, customer service, and customer retention strategies. Deep understanding of products/services in order to build solutions that fit clients’ unique needs. Analyzed market and industry trends in order to adjust to areas of risk and competitor growth. Provided positive customer experience—building lasting rapport through personalized service experiences Application of multiple strategies to enhance services and profitability by understanding customer needs
Administered online styling for 60+ clients per week
Riverbend ChurchDirector of Middle School Ministry
Jan. 2014 - Jan. 2019Austin, Texas, United StatesPlanned, directed and managed programs for 100+ students as well as leading 20+ minute teaching presentations each Sunday. Management of summer camp logistics, transportation, lodging, food, venues, speaker, curriculum, and recreation, for 100+ students/20+ volunteer leaders. Maintained database of 400+ students and families—ensuring updated contact information and consistent, quality communication via email. Successfully delegated administrative, event planning, and social media graphic tasks to team Supervised, trained, supported and management various staff including Assistant Director
BodyBusiness Health Club & SpaDirector of Guest and Member Services
Jan. 2013 - Jan. 2014Austin, Texas, United StatesPerformed concierge services for members at front desk, via phone, email, and in-person engagement while selling an average of 30 memberships per month and improving retention amongst members by 5%. Worked closely with senior management on improving client experience and developing a more productive work environment. Trained/mentored 40+ staff on areas of sales, customer service, and policies/procedures Taught group fitness classes of between 60 to 100 people per week
Adhered to all safety/health and operational protocol
LIVESTRONGProgram Planning Intern
May. 2011 - Aug. 2011Austin, Texas Area
Texas A&M University Athletic DepartmentMarketing Supervisor - Women's Soccer
Jan. 2011 - Jan. 2012
Texas A&M University Athletic DepartmentMarketing Supervisor - Softball
Jan. 2011 - Jan. 2012College Station, TX
AT&T Cotton BowlStudent Intern
Jan. 2011 - Jan. 2011
Texas A&M University Athletic DepartmentJunior Aggie Club Coordinator
Jan. 2010 - Jan. 2011
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