Rachel Mueller

Regional Client Manager @Evolutio LLC

Head of GrowthChanel ManagerCustomer Success ManagerAccount ManagerSales ManagerPartnerships Manager👍 Sales & BizDev

As Rachel Mueller, a Regional Client Manager, I have successfully maintained and grown relationships with key clients in my region, leading to increased customer retention and satisfaction. I have also implemented new strategies that improved client service procedures, resulting in more efficient operations. My leadership skills have led to the successful coordination of cross-functional teams, ensuring seamless delivery of services to clients. I have consistently surpassed sales targets and contributed significantly to the company's revenue growth. My strong negotiation skills have also led to the successful closure of major deals.

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Work Background

EvolutioRegional Sales Manager

Feb. 2023Chicago, Illinois, United States · On-siteTechnology at pace with your digital innovation. Evolutio brings visibility, simplicity, and usability to your complex enterprise platforms, allowing you to stay focused on building your next digital leap. Specialties Security, Application Performance Monitoring, Automation, Machine Learning, Data Science & Analytics, and Full Stack Observability

CiscoAppDynamics Global Enterprise Field Sales

Mar. 2022 - Feb. 2023HybridObserve what’s most important to your business. From your applications to the cloud and the networks you rely on, AppDynamics helps you focus on the results that matter, with support for every step in your digital transformation. Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the observability space and simplifying the challenge of digital transformation for the world’s largest enterprises. In this era of unprecedented digital growth, the AppDynamics Business Observability Platform transforms organizations faster by providing business context deep into the technology stack, aligning teams around shared priorities, and enabling technologists to act with confidence and control. Worked with key stakeholders and decision makers at clients.. Built positive, trusting relationships while discussing needs and offering solutions. Served as main point-of-contact and liaison between partners and client Help clients “calm the chaos” of modern IT environments, through full stack observability Demonstrated ability to align and drive positive business outcomes through IT initiatives Proven track record of strategizing with cross-functional counterparts Cultivated, educated, and expanded regional partners Strong communication skills to facilitate alignment within IT silos and across the client's enterprise

CiscoMeraki Account Executive- Public Sector, Chicago

Aug. 2020 - Mar. 2022Chicago, Illinois, United StatesFiscal Year 21 *** Meraki Club Recipient *** *** Cisco Sales Champion *** *** Cisco Sales Achiever ***

CiscoMeraki Account Executive - U.S. Commercial , Kentucky

Nov. 2018 - Aug. 2020Greater Chicago AreaFiscal Year 20 *** Meraki Club Recipient *** *** Cisco Sales Champion *** *** Cisco Sales Achiever *** At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission, and reach groups previously left in the darkness. We’re making networking easier, faster, and smarter, with technology that simply works. Meraki Club FY20 Cisco Sales Champion (top 10% of all sales) Q4FY20- 128% goal attainment ***Winner's Circle Achievement*** Q3FY20- Goal attainment ***Winner's Circle Achievement*** Q2FY20- 107% goal attainment ***Winner's Circle Achievement*** Q1FY20- 205% goal attainment ***Winners Circle Achievement*** Q4FY19- 125% goal attainment ***FY19 Director's Award*** Q3FY19- 107% goal attainment Cisco Meraki is the industry's leading cloud networking solution that brings the benefits of the cloud to enterprise networks. Cisco Meraki includes a complete portfolio of wireless LAN, switching, security appliances, phones, cameras, and mobile device management, all centrally managed from the cloud. It’s not just a solution, it’s an experience ! Unlike traditional hardware-centric networking solutions, Cisco Meraki is built on intelligent software and rich cloud-based services, simplifying customers' day-to-day operations and enabling the adoption of new applications and devices. www.meraki.com

CenturyLinkRegional Channel Manager

Jan. 2017 - Oct. 2017Chicago MetroCenturyLink is a global network, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates +60 data centers in North America, Europe, and Asia. CenturyLink Cloud creates cloud solutions that help businesses transform their operations and achieve their most ambitious plans. It's the IT-Ready, Developer Friendly Cloud that powers public cloud deployments for the FORTUNE 1000, using agile methodologies and DevOps (new releases hit every 21 days) best practices to innovate on a global scale.

CDWSolution Architect: Aggregation, Infastructure & Managed Services- ITIL Certified

Jul. 2015 - Dec. 2016Greater Chicago AreaCDW’s 2 Billion dollar Cloud practice contains over 200+ Cloud partners and various professional & managed services. Regardless of the application, workload or challenge, the CDW Aggregation, Infrastructure and Managed Services (AIM) team will make your move to the cloud a seamless one. We have the knowledge and experience to deliver holistic cloud solutions providing global connectivity, colocation and managed cloud services tailored to meet your needs. How do we help our clients achieve results? We start by examining your environment, assessing your business goals and understanding your current technology delivery challenges. We leverage our experience and extensive network of partners to design the best solution for your business. After helping assess and optimize the right network, data center and cloud solutions we will help you plan and transition to ensure the smoothest migration possible. Regardless of the consumption model, technology or utility, private, public or hybrid, we’ll provide the right mix of managed services to run and operate your environment. CDW has over 1,200 engineers, project managers, and technicians to help our clients meet the most complex business challenges. To learn more about our complete line of solutions and services, visit www.cdw.com/managedservices. CDW solution offerings: Co-location Disaster Recovery and Business Continuity Desktop as a Service Hosted VoIP/ UCaaS Office Productivity Collaboration Hybrid Cloud Public and Private Cloud Converged Infrastructure Managed Services Migration Services Integration Services

CDWManaged Services Specialist- ITIL certified

Sep. 2014 - Jul. 2015Greater Chicago AreaFor most businesses, technology is a means to an end. The more time your team spends managing your infrastructure, the less time they have to work towards business objectives. CDW can relieve some of this burden by helping you manage your most complex infrastructure, freeing you to focus on growing your business and delighting your customers. Our IT experts have the knowledge and experience to deliver a holistic cloud solution providing global connectivity, colocation and managed cloud services tailored to your needs and goals. CDW’s Remote Managed Services provides monitoring, alerting, patching and engineering support options for your IT infrastructure. We deliver these services in a true 24 x 7 fashion and all of our services adhere to aggressive Service Level Objectives and Service Level Agreements. Our service can monitor, patch and manage network devices, servers, operating systems, databases, infrastructure applications, and other services within your IT infrastructure. Our Remote Managed Services offering allows you the flexibility to pick and choose the services that are appropriate for your business, technical and financial requirements. Our Managed Services practice has received, and aggressively maintains, comprehensive SSAE 16, Payment Card Industry (PCI), HIPAA, ISO, SysTrust and IT Infrastructure Library (ITIL)-based validations and certifications. The benefit to you of these credentials is that the people, processes and technology that we use to deliver our monitoring and management components are mature, based on industry best practices and have been vetted by authoritative 3rd-party auditors and objective parties. Put simply, we guarantee delivery of a world-class service.

CDWSenior Strategic Account Manager

Feb. 2011 - Sep. 2014Greater Chicago AreaCDW Healthcare is a leading provider of technology solutions focused exclusively on serving the healthcare marketplace. Working closely with more than 15,000 healthcare organizations nationwide, its customers range from small rural providers to large integrated delivery networks. The dedicated healthcare team leverages the expertise of CDW technology specialists and engineers to deliver best-in-class solutions from data center infrastructure through to point of patient care. The company’s technology specialists and engineers offer expertise in designing customized solutions, while its advanced technology engineers assist customers with the implementation and long-term management of those solutions. Areas of focus include software, network communications, notebooks/mobile devices, data storage, video monitors, desktops, printers and solutions such as virtualization, collaboration, security, mobility, data center optimization and cloud computing. For more information, visit http://www.cdwcommunit.com. • Actively conduct customer face-to-face visits to accelerate the development of long-term business relationships. • Foundational understanding of CDW “As a Service” offerings. • Proactively work with field counterparts and Internal Sales Resource (ISR) providing strong customer management. • Resided on the Mobility team for the central region; responsible for collaborating with management to determine the strategic plan for CDW Healthcare. • Chosen to be a HIMSS 2013 representative in New Orleans, Louisiana. • Awarded by multiple vendors for top revenue performance; i.e.: Cisco, EMC, Tripp Lite, HP, Lenovo, Commvault, and APC.

Stage MarketingBrand Representative

Sep. 2007 - Sep. 2008

Stage MarketingTeam Lead

Nov. 2007 - May. 2008Promoted after 2 months of employment Charged with weekly responsibility of budget and inventory sheet for each event Management/ supervision of 4-5 staff at on-premise events Learned on premise marketing from ground up (responsibilities)