americanas s.a.Head of Communication and Branding | Americanas Delivery
Jul. 2021 - Dec. 2023Vitória, Espírito Santo, BrasilI was responsible for managing the AmericanasDelivery sub-brand (formerly Shipp), leading the creative, content, social media and influencer teams.
Great achievements:
- Structuring the team from the beginning, establishing processes, SLAs and flows to meet the needs of the different fronts (Franchise, Growth, CustomerSuccess);
- Adoption of the AmericanasDelivery brand to replace the old ShippDelivery brand, after the acquisition by AmericanasSA;
- Definition of the brand platform, derived from the new Americanas branding and in line with the characteristics of the new Delivery assortment. Skills: KPI Management · Campaigns · Consumer Behavior · Brand and Visual Identity · Strategic Planning · Branding · Influencer Marketing · Social Media Marketing.