Danny Cannell - Telesales and Chat Advisor/Mederator, Multiple

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Work Background

Arriva UK BusBus Driver

Jun. 2023Wood green · On-siteDriving a shiny red bus around our iconic capital. Ensuring passenger safety and comfort at all times.

DRC-DesignsManaging Director

Feb. 2023London, England, United Kingdom · On-siteDesign and Print Specialists in Clothing Printing and Promotional Items fully customisable.

London North Eastern RailwayTrain Manager

Jun. 2023

London North Eastern RailwayTrain Manager

Oct. 2019 - Jun. 2023London, England, United Kingdom · On-siteManaging a mainline service safely, following a strict set of rules. Competing yearly appraisals i relations to all aspects of safety in relation. To the track side and onboard environment. Being on hand to deal with any emergency and out of course situations. Retaining lots of technical information that applies to fault finding and reporting of anything that may happen throughout the course of a day. Delivering exceptional customer service and ensuring that passengers return.

East Midlands RailwaySenior Train Conductor

Apr. 2018 - Apr. 2019Norwich, England, United Kingdom · On-siteSafety Critical Position working on board a regional service between Norwich and Nottingham. Safety and Security on board the service. Delivering exceptional customer service. Checking and selling tickets and cash handling. Fault finding and reporting as and when necessary. Assisting the driver with any tasks, to deliver a safe and on time service.

Grand Central RailCustomer Service Assistant

Jan. 2017 - Apr. 2018Sunderland, England, United Kingdom · On-siteDelivering outstanding customer service on board a mainline service between Sunderland and London. Delivering first class services to the first class passengers ensuring they had everything for a safe and pleasant journey. Working the buffet bar ensuring it was well stocked, clean and inviting. Having a good understanding of food safety and hygiene practices. Being able to clean and maintain the catering equipment. Reporting any issues to the Senior Conductor and catering control. Cash Handling and stick reporting through the onboard epos system.