Grand Central RailCustomer Service Assistant
Jan. 2017 - Apr. 2018Sunderland, England, United Kingdom · On-siteDelivering outstanding customer service on board a mainline service between Sunderland and London. Delivering first class services to the first class passengers ensuring they had everything for a safe and pleasant journey. Working the buffet bar ensuring it was well stocked, clean and inviting. Having a good understanding of food safety and hygiene practices. Being able to clean and maintain the catering equipment. Reporting any issues to the Senior Conductor and catering control. Cash Handling and stick reporting through the onboard epos system.