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Work Background
Sova AssessmentGrowth Marketing Coordinator
Mar. 2023 - Mar. 2024Madrid, Community of Madrid, Spain- Responsible for assisting the Head of Growth Marketing in the day-to-day administration of quarterly marketing campaigns, as well as inbound channels, like the Sova Assessment Community, and website development. -Responsible for coordinating with the Global Partnership team and maintaining inbound channels, such as the Partner Enablement Hub. Make sure that all partner marketing assets and collateral are up to date and available, as well as assisting in quarterly campaign activities. -Responsible for working closely with external suppliers and agencies as Sova's main point of contact to ensure the successful execution of events. This includes coordination and event logistics as well as follow up to help drive lead generation and growth.
Sova AssessmentMarketing Executive
Jul. 2022 - Mar. 2023Madrid, Community of Madrid, Spain- Worked closely with the Channel Marketing Manager, and other regions, to support the successful execution of events and marketing campaigns. This included coordination and logistics as well as follow up to help drive lead generation and growth. - Liaised with external suppliers and agencies to ensure assets/services were delivered in a timely manner. - Worked with the Head of Enablement to create and implement learning resources onto inbound channels like the Sova Assessment Community. -Managed social channels including LinkedIn and Twitter, as well as the company podcast.
Sudmant.Digital Marketing Coordinator
Jul. 2021 - Jul. 2022-Collaborated with companies such as Big Change, Kindeo, and the Ryalto Group to improve lead generation and optimize SEO. -Completed marketing audits with a focus on SEO, UX, and PPC channels. -Created short and medium length original content to raise client retention and increase lead generation. -Helped create campaigns to generate leads and increase revenue.
SelectraUK Energy Adviser
Oct. 2019 - Mar. 2021- Tasked with helping UK residents with their energy inquiries and problems. - Dealt with high pressure situations and kept calm with difficult and demanding customers.
Zertifica GlobalProject Manager
Apr. 2019 - Oct. 2019Madrid, Spain- Developed a new product (passport delivery service) from start to finish. - Created a business plan, outlining each step needed to launch a new campaign. -Focused on marketing strategies through Google AdWords and PPC. -Assisted with website design elements and worked closely with web developers to learn elements of HTML and CSS.
Zertifica GlobalCustomer Service Supervisor
Apr. 2018 - Apr. 2019Madrid, Spain- Answered customer's questions regarding their orders (birth, death, and marriage certificates) from the United States government. - Processed orders and liaised with Vital Records Offices (B2B) when a document was misplaced. -Trained team members to handle cases and process orders on their own.
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