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Work Background
LeoVegas GroupGroup Product Manager
Jan. 2019Stockholm, Sweden- Defining product and growth strategies for the Core product area which consists of Customer onboarding, KYC, Responsible Gaming, Reporting and Operational tooling - Define and set the product offerings for Core product along with key stakeholders from Core product domain, CPTO, Business Owners, Head of Development/Development manager and other affected product managers. - Develop KPI's for each Core product areas along with the respective Product managers and drove to make product decisions based on data rather than gut based.
- Being a key representative and single point of contact for Core product domain
- Being part of the leadership team to make sure the company's vision and mission and translated to product roadmaps
- Mentor and coach other Product Manager within Core product area and develop Servant leadership mindset
- Defining and setting yearly goals for product managers and reviewing it on a quarterly basis.
Kindred Group PLCProduct Owner- Risk & Compliance Services
Sep. 2016 - Dec. 2018Stockholm, SwedenResponsible for managing Risk&Fraud and Compliance backlog by defining the product vision, prioritizing the right requirements, keeping a good stakeholder relationship and working closely with development & business teams and delivering the product on time. Responsibilities:
• Understanding the organization’s priority and needs by working closely with project mangers, business analysts and business owners
• Having a clear negotiation with the respective business owners to get the requirements with right priority
• Maintain constant communication with varied stakeholders about the upcoming changes in the priorities of the delivery.
• Define the requirements by creating user stories with right estimates. Communicate the requirements to the Development teams • Weekly meeting with the development team to do the right planning for the upcoming requirements and understand the technical challenges.
• Quarterly feedback and planning with other Product Owner’s and development teams to align with organization’s strategy.
• Defining the vision and lay a clear roadmap for the product.
PayExProduct Manager- e-commerce and m-commerce Products
Nov. 2014 - Aug. 2016Stockholm, SwedenResponsible for managing the product throughout the product lifecycle, gathering and prioritising product and customer requirements, defining the product vision, and working closely with senior managers to deliver winning products.
• Initial negotiation with clients to understand their requirement needs and match it with our IT needs
• Act as a bridge between Credit, IT and Sales/Marketing, Legal, Customer Operations to understand their needs and requirements before the design phase
• Sign-off the solution design from IT, Agreements from Legal and Sales.
• Performing and arranging successful product demonstrations for customers.
• Provide Sales training about the product features to Sales and Operations
• Briefing the press and analysts, press releases and going on press campaigns.
• Market research & developing the core positioning and messaging for the product.
• Articulating the company’s distinctive competence & the product’s uniqueness.
• In charge of planning and developing the right marketing strategy.
• Setting product pricing for new product releases to meet revenue & profitability goals.
PayExBusiness Product Manager Support
May. 2013 - Oct. 2014Stockholm County, SwedenClient: WyWallet,4T Sverige AB.
• Design and innovate the existing product depending upon the customer’s need by keeping the business and technical aspects in line with each other • Develop user requirement documentation and prioritize gathered information based on customer’s requirements and by understanding the existing IT Architecture. • Perform product presentation and product demo for the customers to understand the whole integration process.
• Evaluate and create abstract user stories document for the developers depending upon the agreement made with the customer.
• Perform quality analysis and Regression testing for the product to deliver the products at high quality.
• Create user acceptance and Regression acceptance test criteria for the Customer and developers respectively.
• Create and document monthly Service Level Agreement reports based on MNO’s transaction. Identify, analyze and resolve operational issues raised by the client.
• Integrate new merchants into the merchant-admin platform based on client requirement.
• Troubleshoot, and provide support for the integrated merchants.
PayExTechnical Support
Dec. 2012 - May. 2013Stockholm County, Sweden• Created proof-of-concept documentation for various mobile payment products based on 4T request.
• Integrated new merchants in to the merchant-admin platform based on client requirement. • Maintaining the integrated merchants in the platform, and informing the respective merchants.
• Verification and troubleshooting of the merchants transaction activities based on client request.
Wireless@KTHMaster Thesis Project
Mar. 2012 - Nov. 2012Electrum,Kista, StockholmMaster Thesis in Mobile Payments and Mobile Wallets- A Comparitive study between European and Non-European Markets.
Supervised by Prof. Jan Markendahl, Project Manager, Wireless@KTH Research Lab, KTH, Stockholm, Sweden. The main objective of the thesis is to compare the mobile payment systems present in developing and developed countries and then to analysis the factors hindering the growth of Mobile payements in European Market even though they are technologically well advanced than other Non-European Markets. Conclusions for not taking up is framed by looking into the success factors present in Non-European market and comparing it with the European Market.
AIESEC StockholmMarketing Manager-Outgoing Exchange (OGX)
Sep. 2011 - Jun. 2012Stockholm, SwedenAIESEC is non-profitable organization providing internship and inter-cultural experience around the globe. My task is to promote the opportunities in the organization to the students who have interest to go on an internship abroad. Apart from it, selection of elite students for the internship was done and also help them in applying for a suitable internship programmes.
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