AccentureManagement Consulting Manager
Mar. 2010 - Sep. 2017Washington D.C. Metro Area · On-siteManager (December 2014 – September 2017)
Top-5 Global Bank:
• Led execution of operational risk and control assessment activities across consumer banking retail and IT operations.
• Led assessment activities for action plans associated with self-identified issues in consumer banking IT operations. Consultant (December 2012 – November 2014)
Top-5 Global Bank:
• Led design and implementation of an operating model for centralized insurance processing across commercial lending business units.
• Led insurance processing assessment activities across commercial lending business units. Analyst (March 2010 – November 2012)
Top-10 U.S. Bank:
• Supported deployment planning activities for a consumer lending program and technology platform.
• Documented current state processes, identified opportunities for improvement, performance indicators, risk indicators, and business controls across two consumer lending business units.