GameWarsCOO & Co-Founder
Jul. 2018 - Jul. 2020Monterrey, Nuevo León, MéxicoGameWars is an eSports / Gaming startup that enabled gamers of LATAM to compete in their favorite videogames in asynchronous matches, through a paid subscription service, and redeem points to acquire digital or physical products. Core activities:
(1) Customer Support talking to over 100 gamers every day to ensure the quality of our product, registering and documentation of tickets and analyzing insights to better develop our feature roadmap.
(2) Fundraising lead of the company raising $60,000 USD from angel investors in 6 months.
(3) In charge of organic user acquisition channels, got partnerships with social media groups of over 400K gamers in a variety of videogames.
(4) UX/UI lead design, through the analysis of the customer support ticket and talking to our users, I designed features, navigation user flows, wireframing, low and high-fidelity protoyping.