Jonathan Grande - Project Manager/Consultant, Independent Contractor - Self Employed

Feedback from Jonathan’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

KLxHead of IT & security

Oct. 2020Lisbon, Portugal

Groupe BPCESenior Project Manager

Oct. 2018 - Sep. 2020Lisbon Area, PortugalSubsidiary of BPCE, Oney is a online bank ✔ Managing the PT deployment of an online split payment solution : leading deployment in relation with corporate team and local business teams, monitoring the development of ecommerce plateform modules with IT suppliers, accompanying local merchants during IT developments, tests and rollout. ✔ Managing the implementation and rollout of Project Portfolio Management tool : managing relation with IT supplier, facilitating BA workshops, assisting solution and reports configuration, designing and delivering training session), presenting project in COMEX ✔ Managing the implementation of an Entreprise Content Management solution : conducting procurement phase, assisting business analyst through specification phase, managing planning and ressources in relation with IT supplier and internal teams.

WavestoneSenior Consultant - Digital transformation

Nov. 2014 - Oct. 2018Paris Area, FranceWavestone is one of France top consulting firms ✔ La Banque Postale - Managing digital projects (chat, web call back, visio, social media...) within a customer relation transformation program - Facilitating workshops with business experts and integrator on business need - Challenging functional specifications written by the integrator - Driving functional testing team and user acceptance pilote on the field in call centers - Designing training material ✔ SNCF Transilien - Driving mobile devices rollout - Conducting a study on employees digital use and needs - Defining deployment and RUN processes - Monitoring deployment in relation with integrator and a group of 8 local POC - Designing and monitoring change strategy to develop digital uses, including launch of a gaming / e-learning mobile app ✔ La Poste - Product owner for New service offer - Co-defining offers with marketing teams in a design thinking approach - Translating the offer in operational processes with business and field experts - Designing wireframes and writing user stories, monitoring developments and functional acceptance in agile mode ✔ Engie - Redesigning the customer selfcare journey and operational business process - Conducting interviews with key business stakeholders and identification of pain points - Gathering and crunching data from the call center and from the website - Benchmarking solutions available in the market and identifying best practices - Facilitating workshop, and designing target customer journey and target operational process - Writing functional specification for the integrator.

IBMDigital Specialist, Information Management & Big Data

Sep. 2013 - Aug. 2014Paris Area, France- Working on web pages ergonomics, SEO and paid search campaigns with technical teams and communication agencies. - Leading 360° digital campaigns on specific products for brand awareness and lead generation - Designing and managing an online community and newsletter for sales reps. - Developing marketing assets (videos, webinars, white papers, case studies, references) - Assisting in deployment of IBM Software social media strategy, training sales reps to social networks

Procter & GambleJunior Project Manager

Apr. 2013 - Sep. 2013Paris Area, France- Deploying 3 new Ipad applications (Ordering, entering sales calls and tracking sales area activity) - Leading national deployment in relation with global project team - Facilitating a group of Key users, defining user needs and technical specifications - Organizing and performing User Acceptance Tests (UAT), and reporting bugs to development team - Designing the training program and training materials (including keynote during deployment seminar) - Hypercare support

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

📝

Get Recommended to New Customers

👋

Connect with Like-Minded People

💸

Raise Capital

🚀