Katherine Yasi

Senior Director, Customer Success/Shared Services @Thrive Global

🔥 Startup FounderMarketing Director💸 Marketing✔️ ITCRM managerSolution Integrator👍 Sales & BizDev🧨 ConsultingCustomer Success ManagerProject ManagerTech SupportAdvisorCustomer ResearcherContent Manager

Katherine Yasi is a seasoned professional in the Saas Customer Success industry, currently serving as the Senior Director of Customer Shared Services at Thrive Global. With an extensive background in every facet of Customer Success Katherine is skilled in managing customer relations, driving engagement that leads to renewals, and implementing successful service strategies across onboarding, support & CSM teams. Prior to joining Thrive Global, Katherine held various strategic positions at growing companies such as HubSpot, Toast, where she honed her skills in project management, team leadership, and strategic planning. Her dedication to delivering exceptional customer service and her ability to lead teams effectively make her an invaluable asset to Thrive Global.

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